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May 2023 by Sami Caldwell
I’ve tried to go twice during their store hours when it said they were opened. No one was ever there and doors were locked.
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January 2023 by Suzanne Sellers
Michael was great to work with and fixed a mistake I made. He was very courteous and knowledgeable about the phone trade in process.
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December 2022 by Jessica Tidwell
Isaiah was absolutely Lovely! He has the greatest customer service talent we've ever experienced. So graceful, knowledgeable and well spoken! Such a wonderful experience. That was the first time in all my years with AT&T that I had in a store. I'm jaw dropped! I wish all the employees had his passion and experience in communication and just a general kind human!! Will definitely be going back to this location as long as he is working!!!
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October 2022 by Nick Geary
Went in to change my cell phone plan. Isaiah helped me upgrade my plan at close to the same cost I was paying on my previous plan. He also helped me take advantage of a promotion that let me upgrade to a brand new phone for next to nothing out of pocket. Overall had a wonderful experience. Isaiah was awesome to work with and provided a great overall experience. Would highly recommend this AT&T location.
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October 2022 by Josh Anderson
Excellent service! Isaiah helped us find the best deal on a new phone upgrade. He listened to our billing questions and answered them. Great location with friendly staff!
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September 2022 by P R
Keith was so kind and welcoming when I came in to replace my son’s broken phone. He was extremely knowledgeable and patient with me and answered all my question. I will definitely be going back to Keith when I upgrade my phone.
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July 2022 by Sarah Doherty
Keith was super helpful both times we came in to update our phones and return older phones. Pleasant to talk with and helped order a phone for my husband when the store was out of them. Highly recommend Keith due his overall attention to what each customer wants.
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July 2022 by Patricia Roberts
Keith was so kind and welcoming when I came in to replace my son’s broken phone. He was extremely knowledgeable and patient with me and answered all my question. I will definitely be going back to Keith when I upgrade my phone.
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July 2022 by David Parry
The worker Keith was super friendly I felt at home and it was very comfortable being there and he was able to help me a lot with me and my friends phone thank you so much AT&T and it's employees?
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July 2022 by Derek Stephens
Keith at the Syracuse AT&T was the person helping me. I had a problem with my phone and we couldn’t figure it out but he didn’t give up and thank you so much I wouldn’t have been able to do it without AT&T and it’s hard working employees
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June 2022 by Kristine Linford
Keith gave amazing customer service to us. He went above and beyond our expectations. He was great!
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May 2022 by Brandon Brooks
Super friendly and great to work with! We went in to add a line and were greeted very warmly and were shown the best option for what we needed without having to go through a bunch of hoops like it seems you sometimes have to at other places. We would definitely recommend going in here for your AT&T cell phone needs!
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May 2022 by Ally Cannefax
Keith is fantastic! Professional, knowledgeable, super helpful, and all around great! Definitely will return his location if I ever have any questions. Thanks for such a great experience! Hard to come by with most cell phone stores.
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May 2022 by Laney
Keith was fantastic and so patient with us as we upgraded my phone and changed our DirectTV plan. He even suggested a better phone plan that would give us more features and save money and was super helpful and patient when it came to all our questions!
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May 2022 by Jessica Hewitt
Of all the AT&T stores we've been too, we by far had the best customer service at this location. Keith was helpful, polite and was wonderful to work with.
