CVS is recognized for its great pharmacy services and well-stocked inventory, often preferred over competitors like Walgreens. Customers appreciate the organized layout and friendly staff, with notable mentions of employees providing excellent customer service. However, some reviews point out concerns about professionalism, particularly with employees smoking and vaping outside the entrance. While most experiences are positive, there are occasional issues with prescription service, where customers feel undervalued or face delays. Despite these drawbacks, the helpfulness of staff in saving money and assisting with product searches enhances the overall experience.