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April 2024 by Todd Messtil
Messed up on the pizza, how can you only put one piece of pepperoni on a slice that’s supposed to have five menu toppingsWhen I called to get a new pizza made they denied and told me they can only give a creditI can count the toppings on one hand for the entire pizza never order from this location they don’t care about quality or taking care of customers after the fact
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April 2024 by Zöe Joscher
I always order here for Pizza and did both delivery and Pick-up. Delivery is really good! The drivers are nice and deliver everything in the order and fresh as well! There was one time where they were super busy and so it took longer than expected, so I called to check up on my order and they were so nice and polite and kept me updated. Pick-up is wonderful, just walk in and say the name and they’ll make sure everything is there and give it to you.
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April 2024 by Marisa Martinez
Ordered pizza online, and got all the way home and noticed they forgot a pizza (mind you I got a few different sides so there was a lot of boxes) and didn’t notice until I was home. Spoke with the manager Debra, tried letting her know I couldn’t drive all the way back and wanted a refund for the pizza I didn’t get but she kept saying all she could do was give me a “free” pizza for the next time I went. Tried explaining to her it’s not free when I already paid for something I didn’t get when I ordered it. Even the lady Barbara at the window said she “forgot” what she handed me and didn’t check if the order was all there. They were very inconsiderate of the situation and it’s frustrating they weren’t willing to even give me anything for the inconvenience of me having to drive back for the pizza THEY forgot. Won’t be ordering there again
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March 2024 by T Vaninger
Honestly, living in Syracuse is probably the best decision I’ve made in my 30 years on earth. Additionally, Herbert is the sweetest, kindest employee that I’ve come across in a long time. If you see his name as your delivery man, you’re in for the wholesomest treat. Thank you domionos Syracuses for always being phenomenal. I am so glad you’re in my neighborhood!!!!
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February 2024 by Vincent Howard
Ordered half cheese half pepperoni and it came with pepperoni all over, called and explained the problem and was told they wouldn’t be able to fix it, so this might be the last time I order pizza from them.
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January 2024 by Riley Dereta
Dominos is always great but Herbert was not. Online I requested for him not to knock on the door so the baby wouldn’t wake up but he insisted anyways and now I’m dealing with a crying baby. After he went to his car, my Mom went outside to get the pizza and was harassed by Herbert about the tip. He told us that “this is the first time he’s ever been stiffed” obviously he will get no tip since he didn’t follow our instruction and woke up our baby. He proceeded to say “you guys look like you can afford it” Gesturing at our decent sized home. Herbert should weep the consequences of his actions. *we have all of this footage on our ring camera as well*
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January 2024 by Alan Byard
The staff was friendly and efficient.
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January 2024 by Bradley Taylor
Do not order from this location on a weekend. Your delivery will be 2 hours later then the expectation set by the app. The communication skills of the staff are so terrible online ordering is the only option.
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January 2024 by Justin North
I’m literally waiting and waiting for 2 pizzas ordered and paid for online. The ‘pizza tracker’ said they were done 30 minutes ago, yet I’ve been waiting 15 minutes so far. Lame-O. There are lots of other pizza places in town to put up with this.Prepaid completed order and I should be able to just come in and pick it up. They literally just have to hand them to me.Ugh!
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January 2024 by Melanie Knaack
This location hires people who are dishonest, and crooked. They blatantly lie to customers, and allow their delivery driver to take your personal phone number, and call you when they are not at work.Who in their right mind calls customers from their private phone number???This place is very shady.If you are reading this, you have been warned. Order food from here at your own risk.Karma is the universal Hindu law of cause and effect which holds a person responsible for his or her actions and effects. According to one's good or bad actions.
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January 2024 by Victor Knaack
There's a possibility that the delivery driver Bryan swapped a bill I gave him with a fake one, in order to pocket the original real one. I am livid beyond explanation. Be careful when dealing with this dominoes. The creep even got a hold of my personal number, somehow got ahold of my mother's number (she called to complain) and called hers, and texted mine. Neither of us consented to him saving our contact info to his personal device. Who does that? And why are the other employees defending him?My intentions were to give the $100 bill and not ask for cash back as a way of being randomly generous. Instead I'm greeted by confrontation by a police officer about the idea that I commited federal crime. Obviously the police officer understood the situation, and I was not charged with anything. The damn place even made it difficult to pay them back, because I definitely tried to.
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January 2024 by Ghostrespects187 Kruel
She's idiots made me by a small pizza for 20 and they didn't give me a coupon I asked for and it worked for other
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January 2024 by Marie Dhakal
Missing items from delivery. Found a hair in pizza. Wings and pizza were cold. Paid for sauce cups and did not recieve them. Called to talk to the store and the call was answered by a call center that transfered me to the store. Waited on hold for almost 20 min and finally gave up. I will NEVER order from Domino's again. Terrible pizza and Terrible service!!!!
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January 2024 by Alicia Lyons
I waited two hours for my order and when I called to check on the status I was put on hold for over 10 minutes just to be told they were trying to find a driver and that my order was not in the system. I recieved a notification that my order was delivered which was not true.
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December 2023 by Justin Norton
Good place but they really need some extra help and drivers. Also some of the driver policies need to change.
