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November 2023 by Josh Schiffman
Jackie was EXCELLENT! She works the front desk and was so kind and professional.We just purchased a car and wanted a mechanic shop to look at it before we purchased.They got us in, did the inspection, gave us a detailed report of their findings and didn’t try and push us on any services.I also really liked that they have prices listed, clear to see, so it’s not a “let’s see how much that costs” answer most mechanic shops do.I would recommend these guys to anyone who lives up in Syracuse and needs service’s.
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October 2023 by Carlos Espinoza
I had great experience at Pearson Auto! They fixed a kia rio a/c last May and is working great!Thanks you very much, Rob and shop team.Great team!All the best for you guys.
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April 2023 by Mark “Big Easy” T
Don't think I'll go back. They did an oil change for me. Then once I drove on the freeway, the guard panel on the bottom of my car came loose and started dragging on the road. I took it back and they reattached it for me without question or payment, but not before the panel took a serious beating. I never even got an apology.
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April 2023 by Jill
Convenient but closes at noon on Saturdays and also closed on Mondays!
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March 2023 by L Kopp
Good place to go for emissions test and they'll do the registration also.
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January 2023 by Daniel Cramer
I have been dealing with Pearson's for years. It's my go to shop.
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December 2022 by Dean F.
Long time customer and they never disappoint. I take all my car problems there and they are so friendly from the Owner to the office employees. Highly recommend. They know your name and I never feel taken advantage of, like others auto repair shops. Thanks for taking care of all my car needs.
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November 2022 by Tiffany Harmon
Very disappointed in their customer service and communication. Made a 10:00 appt and when I showed up they said the mechanic wasn’t there and they didn’t know when he’d be there. They never bothered to call me before I drove there. Rescheduled my appt for 3:00 that afternoon. Dropped off vehicle and was told it takes about 45 min. After an hour and a half I hadn’t heard from them so I called and they hadn’t even started. Frustrating since my son needed to be somewhere at 5. So we picked it up without having anything done. Wasted so much time all day without it being taken care of. Will find somewhere else from now on.Service: Oil change
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September 2022 by Bryson Wanner
Good service, speedy and friendly. Little pricey, but most car stuff is so can’t really complain too much. I went in to reregister my car and it was done within 20 minutes! Recommend!
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July 2022 by Mamagraves
Could not have been happier with the service at Pearson's! They anticipated what parts would be needed before even looking at my car. That way they were able to perform the fix quickly!
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July 2022 by Daniel A.
Honest and reliable repair shop. Costs are reasonable. Been going here for at least 10 years.
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June 2022 by Cee Tee
I have gone to Pearson’s for many years and have always been impressed with their honesty and their prices. When I have a repair that is beyond my skill level I trust these folks 100%. I have recommended several relatives to them as well and their experience has been the same. This is a great business.Services: Auto engine diagnostic
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June 2022 by Brock Hansen
Getting emissions done with my car yesterday was very quick less than 20 minutes from no appointment walk in to driving away. I go to this place every year.. The service there is great!
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June 2022 by Jesse Gardiner
Amazing quality of work and didn't try to up sell me. Diagnosed the problem quickly and fixed it and a fair price.
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June 2022 by Homer Purdy
Fixed my truck quickly, with closing time approaching, and got us back on the road! Great people!