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October 2023 by Moses Mango
730 am checked in for a 10:00 appointment. Was directed to park outside the gate since the staging area is now used to store trailers. 0900 got a call with door details. 10:05 I checked out. Parking on the alley can accommodate about 7 trucks. No staging area. Ample pull up area. Free coffee and snacks for drivers. Warm and helpful associates. Clean rest room!
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August 2023 by M Callo
Actually, seriously surprised. After reading reviews, and with my day's luck I was expecting to be awake til 4 or 5am with an 2330 appt time. Per instructions I arrived on the street no more than 2 hrs early for check-in an hour early. I checked in. It went very smoothly. Didn't even need to get out of my truck. The guard gave me a door. Closed door facility which of course we love. Slid tandems back and walked paperwork into receiving. For me with long-term mobility issues you cannot know what it means to have seats. The check lady was very nice and prompt. Said would call when done. If I could wish anything in my job; facilities with a place to sit for a minute would be top of my list. 30 minutes after my appt time the ladies knocked on my truck bringing me the paperwork which was such an awesome addition. Its late. I've been up since 0700. I could never put into words how all of these details made this truckers long day so much easier and pleasant. I'd come back here any day of the week, and twice on Sundays. BRAVO US COLD. BRAVO.
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August 2023 by That PolyGirl Stylist
It was a little all over the place to where they needed me to go but someone from warehouse came out to confirm. He was pretty nice about my first time being there! Very spacious. Well managed with appointments and the space they have. Wouldn’t mind if I get sent there again.
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August 2023 by Ravyn McClaine
The ladies in the shipping office were super nice and super sweet and carried on a full conversation with me. The person in the yard who moved the trailers around was also very nice and super sweet. I wish I can give them more than a five star review.
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August 2023 by Jaden Joffrion
Nikki was AWESOME! Quick unload as well. They had Keurig coffee maker, I definitely needed that so I helped myself to a hot cup of Joe.This yard also had a lot of space to maneuver my truck and trailer. I am very grateful for that. Thank you for having a clean yard.
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August 2023 by Mama D Lady Trucker
I arrived about 1.5 hours before my appointment and was given a door straight away. They didn’t load me right away but I expected to be here for awhile so it allowed me to do what I needed to do. There is plenty of space for backing in to any of the docks. The office staff was very accommodating, friendly, and helpful. I would not be opposed to returning.
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August 2023 by Reyn Transportation
I’ve been to this facility twice, and both times the young lady in the shipping office has been very professional and courteous, the same goes for the interaction I had with the loaders. I arrived with my trailer pre-cooled and was given a door right away, and the docks open the doors from the inside, so huge plus there. I appreciate them having clean indoor restrooms, always nice to have that. Overall, probably one of the best US Cold that I’ve been to.
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August 2023 by Israel Romero
I'll give this place 5 out of 5 stars. Friendly staff, clean facilities, and having lots of room to maneuver. Of course always have your trailer pre-cooled -15,-20 and be on time for your appointment otherwise you’ll be there halve day. Park at staging area, if you follow this easy steps you’ll be out of there in less than 1hr. Also street parking but stop trowing trash on street
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August 2023 by zachary vinson
Staff was excellent with an extremely great work ethic and attitude that reflected towards their work. The warehouse shipping and receiving team were one a kind getting myself in and out at my appointment time! Thank you US cold storage.
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June 2023 by Sonja Mccall
Great loading time, and great customer service.. clean facility. No over night parking. Super easy place to back. When you come in the gate, go to your left staging area is to the left.
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June 2023 by Leslie Morgan
Arrived @bout 920a for 1030a appt. Given a door right away. Easy docking, tandems back, doors stay sealed and closed. Out parked writing this review by 1119a! "2 Hour tow away" parking on street all around facility. Everyone I encountered was polite and professional.
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June 2023 by Tris Spehar
Only giving a 3 star because the personal at the gate and inside the office were great, really slow loading considering it wasn’t that busy. A really bad point was when I got my paper I was reading it to see where there gross weight was at and it was so far over that I went in and asked the girl about it she told me to go and scale and come back, went and scaled and there was a 5,000 lb difference I realize the weights are just estimates but to be 5000 different what a waste of time
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May 2023 by Brian Forman
Put at a door then 1hr later told to go to another door. Still waiting on a green light after 4hrs with reefer running wide open at -20 not worth time. DONT SHOW UP MORE THAN 1hr BEFORE APPT
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April 2023 by Aaron
Been sitting in dock for 5 hours and they still haven't started loading. Took 8 hours to touch my trailer. Going to be my 10 hour+ sleeper berth.
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April 2023 by Joseph Hall
Great facility. There's a bit of parking out front for a few trucks, though there are a signs stating "2 hours only" in some places, so beware.Checked in 30 minutes before my appointment and was given a door at the gate. After backing, I went into the office with the BOL. Both the gate guard and office lady were very pleasant. To top it off, there's free snacks, vending, and free coffee inside! Also a restroom if needed. UlUnloading took about 2 hours, start to finish, which isn't bad when compared to some places. All in all a very good USCS facility I wouldn't mind returning to.
