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July 2025 by RJ Lake
I haven’t read the reviews as to why everyone puts this location at a average of 3.3 Google stars but I don’t have any complaints whatsoever. I hit the ATM and pull from one bank account I have from a bank out of Texas before going into their branch and paying my car payment.
They tend to I assume have a bit of turnover with their staff as everyone seems to be training each time I enter, but I’m not in such a rush that I can’t wait an extra two minutes to process my car payment.
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April 2025 by Shelby Bailey
Tylee was rude !! I have never been to a bank that makes me feel so stupid thank you Tylee !!!
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January 2025 by Austin Reed
Marsh did a fantastic job. Will be returning.
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December 2024 by David Probert
Jason Anderson, Maddie, and the entire staff are absolutely excellent to work with. They always go the extra mile. They all have excellent customer service skills.
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September 2024 by Ariel Ross
Just go to Walmart to cash your checks. They don't even know how to cash their own checks. A bunch of unintelligent individuals that work here.
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March 2024 by OLD WOOD
I just had the best ever experience with employees at Zions Bank in Syracuse. Jason Anderson and Michelle Paskett provided the best customer service I've received in a long time from a bank. They both went over and above my expectations for the past three months in helping me get not only a personal loan to get my finances in order, but also a business loan for me and my daughter to take over a business in Salt Lake. They were very professional and knowledgeable throughout the whole process and couldn't have made my life easier. It was a long, tedious process. but they both were patient and worked hard for me. Thanks so much, Michelle and Jason. I've made two new friends and am so grateful for them.
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December 2023 by Jeremy Lindgren
We've banked here for 15 years. They have always been nothing but helpful and professional. Thank you!
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October 2023 by Ju
My daughter needed to get her signature notarized for financial aid paperwork for Utah Tech College. Went into the Branch in Syracuse and was instantly meet by a teller who was blunt and rude when she told us to have a seat. I was a bit taken by her harsh personality. After waiting and watching the four tellers talking with each other I went back up to ask how long it would be. Again, the teller was rude and made me feel very uncomfortable. The worst was when the Branch Manager wanted cash for him to notarize his signature because my daughter did not have an account with the bank. I needed to go get the cash out of my account before he would sign. I’ve had an account since 1995 and he told me “he would do me a favor this time”. Needless to say my barely 18 year old daughter will not be doing business with Zions ever again. I will NEVER set foot in that office.
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August 2023 by J Jensen
My daughter needed to get her signature notarized for financial aid paperwork for Utah Tech College. Went into the Branch in Syracuse and was instantly meet by a teller who was blunt and rude when she told us to have a seat. I was a bit taken by her harsh personality. After waiting and watching the four tellers talking with each other I went back up to ask how long it would be. Again, the teller was rude and made me feel very uncomfortable. The worst was when the Branch Manager wanted cash for him to notarize his signature because my daughter did not have an account with the bank. I needed to go get the cash out of my account before he would sign. I’ve had an account since 1995 and he told me “he would do me a favor this time”. Needless to say my barely 18 year old daughter will not be doing business with Zions ever again. I will NEVER set foot in that office.
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June 2023 by Tom Lambert
Have been working with Michelle the last year. She is super sweet and more importantly, really knows her stuff. Looking forward to a long term relationship with all of my business needs!
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June 2023 by Brandon Barber
Michelle has answered several questions for me over the past year about Heloc's and business banking. She is very knowledgeable and amazing at her job.
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June 2023 by Bryan Hawkins
Michelle is amazing! She cares about your needs. I can't thank her enough!
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June 2023 by Monica Anderson
I love the staff at this location! They are always friendly and willing to help!
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December 2022 by Jenna Lee
Nothing but a terrible experience since I got the account. The employees and bank staff are great.I signed up 2 weeks ago for a bank account. A week goes by, I get kicked out of my banking app, my Face ID gets erased and I have no clue if I have a balance or not. I go in, sit for an hour getting back into my banking app.It’s been 2 weeks and I have no bank card. I know there’s a delay, so it’s fine.Now, today I didn’t get my paycheck.I’m very angry. I’ve never had so many problems with a bank after just opening it. I’m just very aggravated.
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October 2018 by Alisa Bedonie
Wow!! I was thinking of signing up for checking account. After reading all these reviews... I think I'll look somewhere else to put my money.. "Sad"
