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March 2024 by Jeanine M.
I was a cliant of EZ Rents for many years I bought a lot of items from them Then a new manager took over his name is Todd I have never been more disapointed in a business I had purchased a sofa and loveseat from them it was fine for awhile then one day my friend sat down of the sofa and the arm fell right off Now you might think we are heave people but that is not the case at all. When I called to tell them I needed it fixed they came out and picked it up and 2 weeks later I called to see what was up since I had not head anything from them and come to find out they had done nothing with it and it was still stitting in there truck, I was even accused of breaking it on purpose All Todd wanted to do was argue with me about his bad product so I had them come and get everything that I was renting and I went else where Now they have my business for life I would never recomend them to anyone they are terrible people to work with since Todd started there and just to add I had never once missed a payment on anything and always paid on time DONT DO BUSINESS WITH THEM EVER My daughter had bought a lot from them also and they also did her wrong just recently again Todd was in charge I dont know what it is about him but he is going to chase all the customers away if he is not fired and soon My daughter is now also going to someone else to get things She wont do business with EZ Rent again either Buyer Beware
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December 2023 by Tandra D.
Their entire team will spam call you over and over, the manager will send rude messages to you, they won't help you solve issues with their product, if I could give negative stars I would. DONT EVER GO HERE UNLESS YOU LIKE BEING DISRESPECTED!!!! (Full review and what happened with more photos on pissedconsumer.com)
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November 2023 by Official B.
My payment was raised by $20 without informing me. When I told them that I wanted to return the product because of this I was told that I had to bring it to them or pay for an entire month of a product I won't even have. I was offered a new computer at better pricing from one of their competitors. Will not be doing business with this company again.
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October 2023 by Daniel Siegel
Jonathan was very helpful and informative, he was polite and served all my needs..
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September 2023 by Josephina Dolph
When I walked in, I was greeted right away. He was very friendly, and I would definitely recommend this place 100% and amazing prices
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September 2023 by Casey Rock
Bad customer service and they scam you on your contract adding unnecessary fees ..!!
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August 2023 by Karim Bakri
They save my card on files and took money from it while i never asked to save it or use it again. He hanged up on me
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June 2023 by Abigail Hansen
If I could give them 10 stars I would! I run a business and was needing some furniture rentals in a pinch. I am elated with the wonderful service I received from everyone here. From Taylor getting everything arranged for me as quickly as possible, to Todd making sure things were on track with delivery, and Kenny and his delivery crew getting everything set up. Everyone was very clear in their communication and so accommodating and friendly. The furniture they delivered is high quality and beautiful. I am looking forward to working with EZ Furniture again
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May 2023 by Jacki Jewkes
I have to give a huge shoutout to West Jordan EZ furniture! David is the best! They have gone above and beyond when it comes to finding what I want, delivering it and even setting it up! The inventory is amazing and the prices are so affordable. Just got a new Apple computer today woo hoo! So excited! Thanks David! You’re the best
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May 2023 by MoNsTeR MaD
The costumer service was lovely and they helped me with everything I needed. Prices are absolutely amazing especially if ur struggling with money.
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May 2023 by Bonnie Porter
Absolutely love these guys! So easy to work with and so affordable!
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May 2023 by Amanda F.
I have went through this company for a little over a year, and ran into some personal hardship problems the manager of the store the big manager of the store came to my house beat on my door to the point where my child was screaming because he felt unsafe ringing the doorbell about 100 times I don't know if my video posted on here but I did post a video of how hard she was beating on my door she damaged my door, the manager, is not manager material. She is unprofessional and very aggressive and threatening, I am appalled that I had to call the cops to have her stop beating on my door to try to intimidate me. I have never seen a business act this way or someone representing a business to act such a way. I have reached out to the owners and to no avail. No one has tried to Come talk to me about the damage she did to my home. I'm so sickened by her behavior. I never will recommend this place to anyone as long as she's a manager. Sorry for anyone who has to deal with her.
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May 2023 by Christopher A.
Worst customer service, dishonest, and scam artists.. they refuse to give you any of your account info, they change paper work after lease is signed. Employees are incompetent and they harass you constantly. Product quality is very low and over priced. Would NEVER recommend this place to anybody
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April 2023 by Ezekiel Bru
David was such a good help when I came into the store today. He was nice and didn't pressure me into buying anything. I was looking for a couch and he did great work making sure my new couch would match the other decorations in my living room. It's hard to find a sales person who wants to help you more than they want your money. Keep up the good work David!
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April 2023 by Matthew Lind
Great staff! Just got a new tv with Easy payments. I always hate shopping, it can be very stressful for me. David could tell that I was getting stressed about what I wanted and he made sure to give me time to think and didn't pressure me. This guy knows his stuff and I'd recommend going to him when you need some furniture. Thank you David!