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October 2023 by Cory Rushton
The service was great, however the cashier who assisted me need ed to dress professionally. She was wearing a coat which she wore half on and half off, she looked like she just got out of bed instead of dressing ready to represent Mountain America on a professional basis.I feel your employees need to be trained on how to dress for success.If this had been my first time to do business with Mountain America, I would have turned and walked out and gone to another financial institution.I feel Mountain America is losing business because of this.
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October 2023 by Pepito Ñguno
Worst branch ever!! The manager was ignorant, unprofessional, and just downright uncaring about the clients. Nobody could help me deposit a printed check, and they wanted to hold it for a week! I deposited the check on my app inside their branch to prove they didn't know what they were talking about, and got my funds approved instantly... obviously, they got the job because of their other qualities ;) I almost closed all my accounts because of the manager... that's how unprofessional she was.
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September 2023 by Dario Galindo
The customer service was awesome! And this branch is open on saturdays until 2pm that's an A+ other branches are closed on saturdays
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August 2023 by Emerance R
This bank been so amazing to me , they have very good staff l have not ever seen to anywhere, every locations l go they treated me right.very nice to have them , they do very good care customers financial . When you call them they are very good handle the problem in good way. Again very good to have them around. I always get loan there and every thing goes worth , so thank you so much for letting me being one of your member.
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August 2023 by Hope Sibo
This bank been so amazing to me , they have very good staff l have not ever seen to anywhere, every locations l go they treated me right.very nice to have them , they do very good care customers financial . When you call them they are very good handle the problem in good way. Again very good to have them around. I always get loan there and every thing goes worth , so thank you so much for letting me being one of your member.
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August 2023 by Julie M
I had a great experience getting a notary. They were busy, and it was approaching closing time on a Saturday. But I was in and out in under 10 minutes thanks to the kind, efficient employees. Thanks Mt America!
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March 2023 by LeeAnn Yeaman
Every person that I've worked with at the bank, either in person or on the phone, has been knowledgeable and seeking to help me. They are actually trying to help us save money, and I don't mean with a savings account. They have programs and advice that saves us a ton!!
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February 2023 by Oswaldo Flores hernandez
It was great they helped me out with everything I needed and provided me every assistance meeded
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December 2022 by Lita Montelongo
Armando has always been my go to guy, sad he moved, still great c/s.
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December 2022 by David Martinez
Very nice atmosphere in the branch, very fast and friendly service.
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November 2022 by Justin Bettendorf
Had acquired a car loan through this credit union. They had the lowest rate and seemed like a CU I could possible get other financial items from in the future. However I have received the worst customer service from any credit union I’ve done business with. I inquired about mortgage and credit card products in the past with no response only to call and wait on hold for a long period of time (this was months ago).The I received an email from an online financial service representative stating I received an email asking if I wanted a credit card. I replied stating I emailed MACU a while ago Inquiring (not knowing she was meaning she sent one last week, I didn’t see it).This representative then replied rudely correcting me and being snarky.I’ll just stick to my car load at this institution. I’m glad I have my local CU’s.
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October 2022 by Sandy Kazuko
Mountain America Credit Union is the most helpful bank/credit union I've ever used. They offer a wide range of products to manage your money and to help budget/plan for the future. I've received personal consultation to help me with my money troubles at no cost to me that has made a huge difference in how I spend (or save) my money. This is where you want to put your money!
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August 2022 by James Rico
Made a withdrawal from the Taylorsville 47th South Branch office today and wanted to make sure that the teller Brittany knew that she was very rude and unprofessional. If your employees treat all customers like that I am sure you will be seeing a lot more withdrawals that pay her wages. She needs to me in the back counting change or cleaning the break room. I know we all have bad days but that is no way to treat a long time customer. Can't wait to make another withdrawal to move it over to the Security Service Federal Credit Union next door. They were pleased.
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August 2022 by Hema Downs
I needed to transfer some money and I also had some questions about my points. Ana was amazing and also super sweet. She definitely made my day!
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August 2022 by mohammad yusof
I personally say one of the worsest prlaces to visit for just lookong to get a heavy equipment loan it took more than one hour to wait while theiranager was walking around without looking what customers need..
