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May 2024 by Travis Vallejo
Hats off to Terrance he’s very knowledgeable about all the various products helps figure out exactly what you need and makes sure you’re 100% satisfied. Ask for Terrance when you arrive for excellent customer service and support.
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May 2024 by Porter Bickmore
Came over to AT&T to get a new phone on my line things sounded good at first but was told I'd be paying $170 a month and now have been having to pay $240 a month would highly not recommend going through them
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May 2024 by Rodney Sutton
Depends who's working, couple kids are lazy
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March 2024 by James Gardiner
Great service
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February 2024 by Joy Jasperson
Tooele store is the best!! Rob went through everything I needed with my upgrade and plan and was courteous and friendly and in every way above and beyond. Don’t miss dealing with this man and this store.
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February 2024 by micthell barnhurst
Everything you expect with good customer service. Friendly, helpful and professional.Personally enjoyed working with Rob.
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January 2024 by Cayla R
Great experience!
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January 2024 by Kurt Hart
I always make the trip to West Valley, they never have anything in stock. went to get screen protector for a iphone 15 and 13 and they did not have in stock. The people there are real nice and friendly but are not very knowledgeable about the products.
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January 2024 by jeff bramble
Rob was awesome!! Hands down best AT&T store we have been to!!!
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December 2023 by Amber Lockhart
Rob was awesome! Very helpful and professional!
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December 2023 by Christopher Horrocks
Always helpful.
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November 2023 by Amy Eilerts
I needed a phone upgrade and some other questions answered regarding billing and account information. Riley was incredibly helpful and made the whole process incredibly easy. He answered all of my questions, set up my new phone, and got me a great deal! Riley was super knowledgeable and provided excellent customer service. I'll definitely recommend this location to anyone needing assistance.
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November 2023 by Jennyfer Callahan
Stopped in at this location due to an issue with my daughters phone. Rob knew exactly what the issue was and went above and beyond to help us. Its very evident he takes pride in providing excellent customer service. AT&T is lucky to have him!
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November 2023 by Tyler Baxter
I came in for what I thought would be a simple 5 minute matter, and it turned into an hour long ordeal calling multiple people, managers, and various departments. Rob was amazing and patient through the whole thing. This is the kind of support you hear used to happen and can't find anymore. It still exists at this store!!
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November 2023 by BRENT JOHNSON
I kept getting notifications that I was using too much data. And my phone would get sluggish. I supposedly have unlimited data and best plan, as per the representative. I had three numbers a few months ago and went to another AT&T store and had them drop two of the phone numbers. I was told that it would make a significant difference on my bill. It, in actually made very little difference. I have a T-mobile person telling me they can do a much better deal. I left the Tooele store thinking that it might be time for a change. The only thing AT&T could offer was for me to drop my insurance on the phone, saving me ten bucks. WHY didn't I realize a savings from dropping two phone numbers? My bill is not in line with what their competitors are offering for unlimited data.
