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February 2024 by Frankie Baca
I have not dealt with enterprise in years because of an experience with a rude employee. I had to use them today because of the insurance covering a driver who hit me. Angela at the Tooele location was awesome she went above and beyond to help me out. Great customer service! They need to hire more people like her.
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February 2024 by Cam Solt
Ordered a full size and got a Chevy Malibu. It was clean, full of gas and ready to go. No issues with the service or vehicle. Great experience.
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February 2024 by David Gibby
Excellent customer service at the Tooele, Utah location.
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January 2024 by Pohan Habibi
Overall I recommend enterprise.
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October 2023 by Steven Pruden
vehicle was clean and ready to go when I needed it.
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July 2023 by Tim Peacock
Angela was extremely helpful making sure I was able to get the perfect sized vehicle for our families needs as well as the needs of our son who has special needs. The Woman in detail department was also extremely friendly. I reccomend this and also reccomend a raise for the two lovely ladies above!!!
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January 2023 by Lizzie Burila
This location specifically was so helpful to my situation. They listen to you and give you exactly what you ask for and are willing to work with you more so than locations in bigger cities.
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December 2022 by Kimberly R
Awesome customer service! They weren't able to give us the vehicle size we requested, so they upgraded us for the same price. Unfortunately, something was wrong with the brakes and alignment, but I did not know it until I had driven it for a day up thru Park City & around. I called Kira & explained the situation, and she said she would have another vehicle ready for me ASAP. She was absolutely the definition of customer service - from her attitude to personality to making things right! She deserves a raise! I will definitely be renting from this location again. Thank you!
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December 2022 by Missy Baker
Kira did an amazing job showing me my rental vehicle and explaining the optional insurance coverage. It was a little more money but I added it. I returned the car damaged and I was covered! No problem. No questions asked. Thank you Kira for taking the time to provide great customer service! I will definitely be back. A+++++
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October 2022 by Kimberly B
Awesome customer service! They weren't able to give us the vehicle size we requested, so they upgraded us for the same price. Unfortunately, something was wrong with the brakes and alignment, but I did not know it until I had driven it for a day up thru Park City & around. I called Kira & explained the situation, and she said she would have another vehicle ready for me ASAP. She was absolutely the definition of customer service - from her attitude to personality to making things right! She deserves a raise! I will definitely be renting from this location again. Thank you!
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September 2022 by mark garcia
Had an awesome experience renting from tooele utah enterprise, Kira and Stephanie made the whole process easy and comfortable. Very knowledgeable and friendly. Answered all questions and did not hesitate on anything. Will continue to use this location when needed.. thank you Kira and stephanie..
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September 2022 by Steve Haskett
Customer service was excellent but we wanted a suv and they didn't have one
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August 2022 by Mary Nelson
Picking up the car was fast and easy. Super friendly staff. It was actually kind of fun!
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August 2022 by Melissa Stapley
Kira did an amazing job showing me my rental vehicle and explaining the optional insurance coverage. It was a little more money but I added it. I returned the car damaged and I was covered! No problem. No questions asked. Thank you Kira for taking the time to provide great customer service! I will definitely be back. A+++++
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August 2022 by Dustyn
If you need to rent a car, and want the best experience possible, speak to Kira. Not in a long time have I had such great customer service. Kira was polite, professional, and extremely knowledgeable and personable. 10/10 would rent a car from here again.
