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February 2024 by Karlee
Considering they’re the only craft store in the Tooele Valley, you would expect them to stay stocked up on everything. I needed vinyl for a project and they had next to nothing. Now I’m on my way to Michael’s to get what i need and probably more. This location is a mess and had nothing i would want.
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November 2023 by Lesly Morton
Holly was super kind and helpful, and we came to get batting to put under our Christmas village. It was sold by the yard, and 40% off!! Woot!!
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November 2023 by michelle wilson
I would absolutely never shop at this store ever again! The lady that work in this place is lazy and will move as slow as a possible. I went in to purchase fabric. I stood there for 30 minutes while she cut fabric as slow as possible. Finally I left. It's a joke. Even the lady that was waiting for the fabric she was cutting after how she could cut so slow! Just lazy.
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October 2023 by Robert Sieg
Good clean store ? great staff very friendly but have limited supplies. But the bigger stores ? in salt lake have.
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August 2023 by kt curtis
if I could give this place a thousand stars, I would. I had no clue that tooele had a store with such amazing stuff. it's clean, organized, and well stocked with so many amazing things... I'm so impressed. the employees were even courteous about my staying past closing on accident ?
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March 2023 by Jann Bumcrot
Love this store... They let you browes as much as you want. But if you need help they will help you find just what your looking four.
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February 2023 by Susan Contreras
Always find something that will work. The staff is very good at helping you find what you need and using coupons on everything possible. That's appreciated!
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February 2023 by Jamie Crase
Well if you want to get treated awful by the Manager, just go try and get some fabric cut. I ended up leaving and not getting the fabric I needed because she was so RUDE. As a matter of fact, I won’t be back. I’ll just drive to Salt Lake
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February 2023 by mary anne huffman
They always put their yarn on sale so that you can't ever use any of your other coupons that you have to save a little bit more money what's the point of even getting coupons in the mail if you can't ever use them
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January 2023 by Sarah Soto
Not a great selection unless you're into ONLY fiber crafts or paper crafts. Most of the salespeople seem to ignore you if you don't look like a suburban mom, even if you politely ask directly for help. Not great but not horrible. Just not helpful or very fun, which sucks cause normally I LOVE JoAnns. I don't know how, but this location made a craft store not very fun...
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December 2022 by Carolyn Militello
It's the only real craft store in Tooele (that I know of). They have quite a bit of different things. I don't think their selection is quite as good as their Salt Lake stores but they for a lot more into the store than it looks like from outside. Customer service is lacking a lot other than usually one person. That one person does go over and above the normal. Yesterday, the one particular lady that worked in sewing was so helpful to me with everything else and I wasn't in the sewing section at all. But, not one other employee asked if I needed help ever! And I spent hours in the store.
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December 2022 by Bobi Logan
It seemed like it wasn't fully stocked but it might be because it's in a small country town. I tried to order and it would take my info. So .... the isles were really tiny if someone was in the isle and you had a cart there was no way you was going down that isle.
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December 2022 by Brianna Poe
Kimberly at the cut counter was very rude and condescending, treating me like I didn't know what length I needed, then cut the wrong amount and I had to take what they cut because there wasn't enough to re-do it to the correct measurement.The staffing has really gone down hill the last few years
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November 2022 by Hannah Glidden
New manager was not a very nice person. Poor cashier was by herself with 16 people in line. Myself and the cashier asked the manager for help and she refused us both because she had a new trainee at the cutting table. I understand wanting to make sure the new hire knew what she was doing, but I watched her cut the fabric and input it. There was one person at the cutting table she would have been fine if the manager left her alone to help get the lines down and then went back to the trainee.
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November 2022 by Julie Brough
The employees here are always personable and kind. If I need help with anything, I always feel like I can ask. They're great!
