NAPA Auto Parts is a renowned provider of quality auto parts, committed to delivering exceptional customer service in the greater Tooele area. With over 6,000 stores and 16,000 AutoCare centers nationwide, NAPA offers a wide range of options for customers, including curbside pickup, delivery, and in-store shopping. Customers praise the store's professionalism and knowledgeable staff, who are always willing to go the extra mile to assist with finding the right parts and resolving issues. One customer highlights the expertise of an employee named Paul, who consistently provides excellent service and goes above and beyond to ensure customers' needs are met. While the majority of reviews are positive, there is one mention of a specific employee with poor customer service and hygiene, which is seen as a concerning issue. Overall, NAPA Auto Parts is described as a reliable and helpful resource for customers, with a focus on providing quality parts and exceptional service.
Great place and service. Lupe (the employee) was so kind and understanding, she really took care of me as a customer. She went above and beyond!!!! Give her a raise! I'll definitely come back here for future services.
May 2024
Paul Robinson is strait up Best to Deal with. He knows more then anyone there He just does not get your answers to your problem or the part the you need from the computer he goes that extra. Other then that the prices on some stuff really needs looked at??
February 2024
Exceptional customer service. Always provide correct part.
