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February 2024 by Chelsea Gregston
The store in Tooele has always taken extremely good care of me. I will continue to be a customer because of their amazing staff there.
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February 2024 by Amie Morfin
Always willing to work with me
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August 2023 by Shane Petroni
I wouldn’t recommend this location to anyone.if I could give less than 1 star I would. I was looking to get my son a full bedroom set including mattress and getMyself a bed frame and possibly a living room setup as well. Was on the phone with a woman at the Tooele Utah location, I believe her name was amber and she was trying very hard to get me to commit over the phone. I told her I was already headed that direction and that it wouldBe better if I picked up my son and brought him in with me. She kept reminding me that they were about to close in the next 45 mins and repeatedly made itVery clear that even if I was there beforeThey closed that there was no way in hell she was going to start an agreement that close to closing time and that she would not stay 1 min past 6 pm and was really rude about it. She just made it feel like a huge inconvenience for her to help me and I told her that if it was such an inconvenience that I would just go somewhere else and she rudely responded by saying “good,that’s up to you bud” I absolutely will not ever do business at this place and highly recommended people to steer clear and to not even waste your time going into the Tooele location….. I am now going to take my business somewhere else and won’t ever step foot im another rent a center again. Amber is a very poor representation for this business and seriously has zero customer service skills and was completely rude and acted inconvenienced that I wanted to do business there. I would not want to have someone like this ever work for me or even work with someone like this. Very disappointed in the way I was treated l. Will definitely try to let as many people as I possibly can know to steer clear from this place and from this associate!!
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July 2023 by Jerry Granberg
Amazing experience amber and her team are always willing to help however they can and they do a fantastic job. 10/10
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July 2023 by Jacob McDonald
Awesome help. They even did same day delivery. Like a boss
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April 2023 by Richard Call
Your staff has been extremely helpful especially when I've had financial issues. I really appreciate all they do to help
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March 2023 by Jenny Mayne
Amber is the best!! She's fast and friendly and knows her inventory.
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March 2023 by Christian Rydalch
Great service, quick and easy. Pricier than buying outright, but that's typical for these places.
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February 2023 by Liberty Williams
Amber, who is most unfortunately the current manager is under the impression that she can speak down to adults in a very rude and condescending manner.I find this behavior to be completely unprofessional. She needs to be demoted, fired or put in the back where she will have ZERO contact with ANY customer!
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January 2023 by Jolisna Hong
If I could leave a negative number I would. We had family over this passed Christmas 2022 so we rented 2 queen beds. The delivery driver came to deliver both beds on his own . Which is fine if he was actually careful in how he was handling his dolly and bed frames down my stairs. The delivery driver because he was too lazy to carry his dolly up my stairs decided to drag them up my stairs banging each step on the way up. We asked pls pickup up your dolly you’re damaging our stairs . I have lvp flooring. He said” oh gosh it’s gonna be one of them days”… I then showed him all the damage he left behind he had no problem and said oh I’ll file a claim for it. As if he does this a lot. Well it’s a month later no one has called to follow through with my claim the manager of rent a center says it’s out of her hands she can’t do anything. I’ve called sedgewig which is their insurance many times and no response . My stairs continues to fall apart because of the damage he created and whenever someone goes up or down the stairs it continues loosen boards. It costed me $4,000 to put my stairs in and they have no consideration for the damage they have caused. Pls if you value your home stay away from getting anything from them.
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December 2022 by Susan Seeley
Amber & sebastian. is wonderful love with them
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November 2022 by Meg Bourdon
They help me out and let me know when I need to make a payment when I forget. They are also helpful when notifying me when new great deals come out
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November 2022 by Wendy Guay
Staff is friendly, helpful, and knowledgeable.
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October 2021 by Sean Jones
If I could I'd give them -5 stars. I bought a washer from them and it doesn't work. I call them about it, get the run around then get told "sorry nothing we can do." I suggest you go to Aaron's in the valley. They will actually look after you and care for their customers.
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August 2021 by Adam Gray
Great costomer service they go above and beyond
