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November 2023 by Stella Singer
Amazing Amazing people sweet and understanding people love the up to date info app
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September 2023 by Robert Andrews
Helpful! I stopped to get a quote, and the guy looked at the problem, He went and got a tool and fixed it right then, and fixed it right there. Even better, I ask what I owed, and he said "no charge"!I'll definitely be going back to these guys!
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July 2023 by Patiola Katoa
We had such a great experience here getting our vehicle fixed! They made sure to keep us updated throughout the whole process. I couldn't pick up my vehicle during their service hours and they dropped it off to my house. I also found out that they even vacuumed the inside! Thank you so much for taking great care of us.Services: Painting
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June 2023 by Rebecca Phillips
I am giving 5 stars just for Fran! Wow, what a delightful, helpful and compassionate employee. I switched from another local repair shop because of my conversation with her on the phone. She made such a stressful situation feel like no big deal and that I was in the BEST hands. She got me scheduled quickly, took her time to explain things that I was unsure about, assured I would receive the best quality repair and just overall made the experience so pleasant. I will update this review when the repair has been made but I definitely have high hopes…
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April 2023 by April Pettit
Go somewhere else. I went in for a quote and was told I'd hear back in 24 hrs... few days past and I called and was told their mechanic "forgot" ... at least there was some honesty but then I was told a couple hrs and the quote would get to me ... been a couple months now. Was I forgotten again?? Also the woman receptionist said "what do you want" when I walked in. Was it bc I'm a woman that had my 1 yr old in a stroller.. did they think I was incompetent and lost.. Definitely go anywhere else
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March 2023 by Bonnie B.
If I could give an 11-star review, I would. Without reservation. I want the staff at Service King Collision in Tooele to know what they mean to me, what they did for me. I don't even know their names, and they didn't know me from Adam. But if I may, I want to briefly explain what was happening inside of me the day I picked up my car from them. Beyond doing an amazing job fixing my car (that part goes without mentioning), what meant the most to me was the fact that they saw me as another human being, not just a customer. When I walked in at 4pm on Friday last week, I was planning on doing a quick trade, drop off rental car, pick up mustang. The lady at the desk greeted me with kindness, and obvious readiness to be done with working a long day, a long week, no doubt looking forward to going home and hopefully enjoying a nice relaxing weekend. I was probably the last person she would need to help that day. Little did she know how much her help meant to me. I had just gotten married, and within the first month, was asked to leave. I had given up my own full-time business in order to care for his young children (4 and 5 years old), who I fell in love with at first sight. By the time I walked into Service King that day, it had been one month since I was kicked out by this man who I loved with all my heart. I had no money. I was living in my sister's rental apartment, that she offered to me free of charge for the month. I was feeling so lost, lonely, and distraught, just trying to keep any sense of stability inside of me while everything outside of me was falling apart, things I had no control over. So when I realized that I still needed to pay the $100 deductible in order to pick up my car, I froze. I had literally no money. No credit card. Nothing to offer. I called my husband, hoping maybe he might be able to offer something to help. When he did not answer my call, I did the only thing I could think of, the only thing that was keeping me going.. I talked to myself, just to keep from falling apart: "just keep doing the best you can, Bonnie, one foot in front of the other. Worst case scenario, I'll sleep in the mustang until I can come up with the $100 to drive away with it." I asked the nice lady at the front desk (who had no idea the predicament I was in) if I could at least transfer all my belongings from the rental to my car. She of course said yes. Then I waited. I sat in the office, waiting for something to happen, I didn't even know what. Just trying to hold onto any degree of hope in the face of impossible situations is impossible to do. So when the tears began to fall, this sweet lady (probably just ready to get the hell out of there and get this lady out too lol) offered me a Kleenex, not only did she offer me hope, but also the words I did not expect to hear: "We've decided to waive your deductible today." You have no idea what that meant to me. I hope you feel my sincerity in saying that you saved me that day, in more ways than one. You restored a measure of trust within me, that I didn't think could ever by repaired. Service King Tooele. They repair far more than your vehicle!
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December 2022 by Randy Lenhart
Fran was super nice and easy to deal with. Very transparent about our status and updates throughout the entire time we had our vehicle in for repair. The technicians here are wonderful, and could not even tell that the vehicle was ever involved in a wreck. From the time we dropped it off to the time we picked it up, everyone we dealt with was very pleasant to talk to. They went above and beyond to meet the proposed deadline. From estimate to pickup the entire process could not have been any more enjoyable. Hope we never need them again, but if so, we will definitely be back. Customers for life!!
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December 2022 by Philip Stevens
Today I am very excited to write a review for the Service King Collision Team in Tooele, UT. I called them and was very pleased that they were willing to fix the door handle on my 2003 Ford Ranger. I took it in only after contacting about thirteen different garages and body shops from Tooele to Erda who were too busy to bother with it. I took it in on Friday and Brady did a preliminary check to see exactly what needed to be done. They made my appointment for today, Monday Dec 5th. Took it in at 11:00 am and at exactly 12:00 noon paid my bill and checked out. At the Ford dealership in town they quoted me $280.00. Here l paid less that the $80.00. It works beautifully and I no longer have to get in from the passenger side to go some place. I would give them 100 stars if possible. Thank you,. Brady, Fran and the amazing technician who did the repair work.YOU ARE AWESOME!PHILIP C STEVENS(ONE VERY HAPPY CAMPER)
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September 2022 by Rainbow Road
Even my co worker notice how good the job had done on my car .. think that will be enough to say it all ??
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June 2022 by Walter E.
Smashed up the front end of my 2018 Ford Fusion and took it to Service King. They were really good about letting me know when they started my car and when they were expecting to finish. It came in a few days early and it looked great. The only issue I had was once I started driving the car at about 50 to 60 miles an hour the engine light came on and the car ran sluggish. It wasn't noticeable until you go to a high speed on the car. Took it back and they had an engine specialist come in and diagnose the problem. My understanding is there was a broken part on the bottom of the engine they had to replace. They fixed it within two days and now the car is running just as well as it did before the accident. I appreciate that they worked with me until it was fixed.
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June 2022 by Warrentheo
Got me checked out quick, and put my car back together fast ??
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May 2022 by JayCee Free
They not only got my car back to me 5 to 7 days ahead of schedule… But they also cleaned my pretty grodey drivers floor mat!Christian and the guys in the shop who gave my car back to me, we’re overly kind and made sure that I understood That I could get a hold of them with any questions or concerns I had regarding the paint and bodywork.Fran at the front desk need the process as simple and straightforward as it could be. I can’t recall the situation and find something That could’ve made it more simple.Services: Painting
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January 2022 by Denise T. Bunyard
Very helpful. Wonderful work. Staff listens and does all they can to help! Great place. Quality work!Service: Body & Trim
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January 2022 by Wales Nematollahi
Great job! Wonderful people who understood we needed our minivan back ASAP!Service: Body & Trim
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December 2021 by Floyd Bellinger
Fantastic. They babied my truck better than me. Professional personable knowledgeable. Kept me informed about my repairs
