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October 2023 by S. J. Auman
Evolution Auto Repair has been servicing our vehicles for the past 3 years and we couldn't be happier. Their service is convenient and a great value. In addition to theconfidence we have in their skillful and professional service, we have the confidence of the NAPA Autocare Center program behind us when we are out of town.
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October 2023 by Scott A.
I've been using Evolution Auto Repair for all of my service needs for the past 3 years. They are competent and communicative throughout the service process. The convenience and pricing makes it a great value for my family. Additionally, Evolution Auto Repair is a NAPA Autocare Center so this same convenience and value follows us when we travel!Give Evolution Auto Repair a try. You'll be glad you did.
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September 2023 by Erin Dawson-Feraco
Joy & Wendy in the front office are so incredibly polite and helpful. Addison was my tech, and he definitely went above and beyond, in my opinion. Let's face it, no one likes to try out a new repair shop, especially knowing that we have to drive in to Salt Lake every day. Our car gets us to where we make our living. No car, no paycheck. I will definitely take all my cars to Evolution Auto Repair in the future. Keep up the great work!!!
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September 2023 by Rachel Clement
I know them trust them and recommend them to othersThank you for hard work and dedication
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September 2023 by Jeremy Bothwell
Very honest. Great service! Highly recommended
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August 2023 by Gabe Monaghan
Chargerd me 50$ just to tell me I have to come back cause they couldn’t figure out whats wrong with my car. Place just wants your money.
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July 2023 by Brittany Groshong
Easy to work with, put our diagnostic charge from months ago towards our repair today. Thanks joy!
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May 2023 by Darlene Jenkins
The knowledge and expertise was great! They got in there, didn’t waist time and got the job done!
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May 2023 by Jen R.
Never had a worse experience at a repair shop in nearly 30 years.Although they state on the top of their invoice there is a 24 month or 24,000 mile warranty & also reiterated this at the time of service don't expect to have them stand by it without additional hidden costs popping up when you pick up your vehicle.November 22, 2022 I had my entire evap system replaced after they diagnosed a service engine light code. I originally took it in to have the code read and was told by the owner when making the appointment it would be an hour wait. Then when bringing it in for my scheduled appointment I was told I'd have to leave it there all day by the receptionist. I explained it was an appointment for an hour only and she said they don't make appointments you just have to leave it all day and proceeded to get belligerent and was raising her voice to the point I had to ask for a manager. I ended up waiting because I had to go I was given an estimate for $887.I took it in for the $887 worth repairs then several hours later got a call and was told that if I replaced an additional part my entire evap system would be new and nothing else would need to be done it would all function like new. The new total was $989 which I authorized & paid.Not even 6 months later the same code popped up and my evap system stopped working.I was told that they would try to reroute a hose so less dust got in the system and it was a warranty repair. No estimate or discussion of additional charges was ever given. I again left the vehicle and after having to wait 9.5 hours to get my car back for a repair that only took an hour I was told when I picked it up that I owed another $130. I was completely taken aback. I was told this system was warrantied. No additional charges were ever disclosed, discussed or authorized related to this work.When I addressed - 1) it was supposed to be covered under warranty 2) I replaced the entire system less than 6 months ago and was assured there would be no further problems and 3) there was never any estimate or mention of additional costs I would have to incur the owner then threatened to tell the mechanic to go take it off my car. That was her solution. Not to apologize for their hidden costs, lack providing an estimate to their client or overall lack of communication regarding any charges associated with warranty work. Instead she repeatedly threatened to have the mechanic take it off my car and at one point even refused to take my credit card again saying she'd tell the mechanic to take it off. That because she said they needed to move a hose they assumed I was fine with any new charges.I know it's a small town so options are limited for complicated repairs, but how a business can treat their paying clients with so little respect, fail to communicate about charges in advance, then threaten to undo the repairs and still get business is beyond me. This is a complete disgrace to auto shops out there who are above board and provide excellent communication, customer service and honor their work.
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February 2023 by Bruce McCormack
We have used Evolution for many years, and one of the reasons why was highlighted last week. We had the car in the shop and had agreed to the $750 repair quote. When we picked up the car, we got the exciting news that they had discovered that a loose wire meant that the thermostat didn't need replacement and a gasket meant that the valve cover didn't need to be replaced. New total was $234. A company with a poor reputation might have just charged us the extra $500.
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February 2023 by Cade Morris
They did great in the past, helped fix things on my Miata that were broken like my headlight halo and turn signals and gas issues, etc. We came in with a car recently and tried getting the headlights adjusted and turn signals wired in and guess what they said? "We aren't going to work on this car because we can't guarantee anything will fit" we had already bought the headlights and all they had to do was install it. Waste of time and loss of hope. Don't go through this place for anything other than OEM install because these mechanics are too afraid to work on anything slightly abnormal.
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November 2022 by Skip 614
Great place friendly staff when they quote you how much it's usually dead on.
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November 2022 by Gravity Bong
Great shop, was fast and easy. Thank you evolution auto repair!
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November 2022 by Claire Rice
They got it done, a basic inspection & general maintenance. But the entry isn’t clear (no signage), the waiting area is lacking and you have to step out of the building for phone service so it’s an uncomfortable wait through service.Services: Vehicle safety inspection
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October 2022 by Amy Berlin
Took a truck in that had been 2 other mechanic places. Thankfully Evolution Auto Repair actually gets under the hood to figure what is wrong over just relying on codes and driving it. Finally figured out what was wrong and so happy with their thoroughness.
