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March 2024 by Deb Van Wagoner
Very kind customer service
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August 2023 by Kevin Mencer
Can never get through to the actual branch. After 3 or 4 rings, the phone transfers you to a call center. Also, for the corporation in general, getting a replacement debit card can take anywhere from two weeks via snail mail, or 3 days if you pay an outrageous fee for expedited shipping. You can't get a debit card at the local branch unless you're opening up a new account. Seriously considering closing my account if things don't start to improve at this location in particular and with the company in general.
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March 2023 by Aleta Boyce
We've always had a great experience at this Zions branch. They've been helpful and courteous and we've banked here for over 10 years because of their great service.When we called recently (during tax season) and were transferred to the main customer service line we also got great help (from Kaitlynn) and she was also courteous. She handled our questions quickly and professionally.
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December 2021 by Jmoneyut
Write all over my check then say they can't cash it. Extremely slow service
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December 2021 by Tonie Jacobs
Beyond unfriendly, talk about a bank that makes you feel unwelcome, it seem like it was such an inconvenience to need help here, taking my business elsewhere.
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October 2021 by Khristian Anderson
This is the absolutely worst bank. Closed on weekends, closes at 5, the app is terrible, chips stop working after only a few months. Awful
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September 2021 by zane Fuwell
They're absolute bottom of the barrel hidden fees all over the place can't even cash checks absolutely terrible any bank is better than this Bank even the mobile app ones.
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July 2021 by zane Booyak
They're absolute bottom of the barrel hidden fees all over the place can't even cash checks absolutely terrible any bank is better than this Bank even the mobile app ones.
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May 2021 by Amber Gamber
Zions is probably on of the worst banks I have had to deal with. I’ve had better experiences at Wells Fargo and that’s not saying a lot.... The staff is incredibly rude (except maybe 2 employees overall). I was a loyal customer for many many years but was sick of being mistreated and the horrendous customer “service” I received yesterday was the last straw. I closed every single account with them. Good luck keeping bank members with staff like that!
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May 2021 by Anthony Jacobs
Beyond unfriendly, talk about a bank that makes you feel unwelcome, it seem like it was such an inconvenience to need help here, taking my business elsewhere.
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February 2021 by Philip H.
Terrible customer service. Won't answer their phone and customer service line can't help. Won't be banking here again.
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December 2020 by Eric Christensen
This bank is a joke. Their daily cash limits are ridiculously low, and the customer service department is clueless. Very poor experience.
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November 2019 by Steven Ball
The people at this Branch are the best go in and see Holly or Kay they will take care of you
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August 2019 by Sydney Ross
Love the drive thru window so I don’t have to interact with staff members. They haven’t treated me nicely multiple times when I go into the building, acted like I wasn’t important or didn’t seem to care I was there.
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August 2019 by Traci E.
I love this Zions branch. The employees are always friendly and many greet me by name. They are quick and efficient with my deposits and transactions.
