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June 2019 by Jessica A.
This place is a JOKE. I ordered something from the UK. They were quick and send it out from their side. Then it went with USPS and never send ANY kind of tracking information what so ever to me. Had to contact the UK company for them to give me some kind of tracking order. I called SEVERAL times to USPS and was really patient staying on hold for about an hour with nooo response. Then I had to go to the post office for the lady to tell me "oh they have tried to contact you twice". How did they contact me when I got NOTHING? I would check my email, my door and NOTHING. NO SIGN SAYING MY PACKAGE ARRIVED! The best part was when she told me that they returned my item on Saturday since I did not respond to them. Sorry I forgot to respond to something I never got(:
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November 2018 by Robert C.
I just went to the Lehi post office to mail a key to someone and the employees were cheerful, kind, and efficient. The line length was reasonable and they were moving people through quickly. The woman who helped me was kind and knowledgeable. They handed me a card at the end inviting me to take a survey, which is a good sign that they are aware they are doing a good job and are wanting to keep it that way. I'll be using this post office from now on.
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June 2018 by H A.
They never answer their phone. And, if you go in person, there is always a long line. I think this location is severely understaffed.
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June 2018 by SicTwist M.
Another clear example as to why U.S Government run businesses continue to fail. Several months ago I drove to this Post Office in the mid afternoon to mail a small package. When I arrived, I joined approximately 11 other customers in line and hoped that I would not have to wait very long. Upon arriving, I witnessed a woman [stupid and inconsiderate as a box of rocks] approach the counter with a Department Store shopping bag and asked the Post Office clerk to select a shipping box, and proceeded to pull out all of the newly purchased items and place them in the shipping box. What made matters worse is that she asked the Postal Worker to add packing material, and tape and address the box and then paid for the transaction. This dellusuional customer caused the entire line to wait 25 minutes. The other Postal Worker was processing Passports for a family of six. Wake up Lehi and Saratoga Springs people and do all of your packaging at home, and have it postage ready when you arrive at the Post Office. What next idiots, are you expecting these Postal Workers to do your shopping and Gift Wrapping too?
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December 2017 by Melissa A.
If possible try not to go close to Christmas because it is very busy. We went for passports and fortunately you can make an appointment for that. Passport photos are 15$ here so if you have enough time it is better to get the photo taken at Costco. For payment of the passport they take check or money order. It takes up to 6 weeks to get the passport in the mail. If you want to expedite the passport it is 60$ extra.
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August 2017 by Naedee G.
This place sucks! Long lines, dirty, grouchy employees, they lose packages, they are very overpriced. I hate the post office.
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July 2017 by Jason O.
I have dealt with tons of post offices. This one is so inefficient it's insane. They are slow and very unprofessional. Go to any other post office around unless you want to wait in line for 30 minutes at any time of day.
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June 2017 by Jing L.
ZERO START!!!really bad post office!no body understand the EDDM rules.even the two postmaster!i need to go to American fork post office to let the postmaster call them and tell them the rules of EDDM!they waste my so much time to do a simple thing.if you have some problem with anything in that post office.go to check American FORK one.they will give you the right imfomation then go back to tell LEHI!that's what did i do.stupid right!all the wokers include the POSTMASTER need to go tolearn the rules.they are not helpful!!
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June 2017 by Alex N.
By far the worst USPS. Because I live in a new subdivision my mail experience has been a nightmare. Despite repeated promises and even a visit by the post master delivery of my mail is intermittent at best. Communication there is horrendous. Very ill equipped facility. If I could have everything delivered by UPS or FedEx I would do so.
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May 2017 by Roya F.
ZERO STARS!!! This is by far the worst post office!!! They are handling our mail which is a scary thought...considering they can never get the correct address. Anytime I have packages delivered to my house....well it doesn't come to my house and you never get help from the Lehi post office. This post office needs to be checked into by the city of Lehi
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April 2017 by Dennis Hardy
Great customer service. Just wish they were open more hours. But I'm very pleased that was still have a post office here.
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December 2016 by Aimee Ball
The employees are always very friendly.
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September 2016 by Justin Paskett
Arlene Kupfer reigned supreme for many decades here as Post Master
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August 2016 by Holly A.
I like to reserve my one star reviews for truly atrocious experiences, so this is my first one. I called the office on Friday because my package was "undeliverable as addressed." Apparently the sender didn't include my apartment number even though I provided it?? Anyway, first of all, if someone is already on the line with them, they just say to call back and hang up on you. This will happen at least a dozen times before you get a real human. Then once I finally got the human, he acted like he was going to help me, put me on hold for 15 minutes, and said he would call me back when he found my package. I asked to have the apartment added to the box and mailed to me. Guess what? That didn't happen. Two days later, I go to the post office because nothing was changing in my tracking information. The lady acted like she didn't give a crap, but she went back to look for it and tried to give me my neighbor's package! Half an hour later, she called to tell me it was sent out today. I'm infuriated. I've been waiting for that package anxiously for almost a month now and they carelessly send it back as I'm desperately trying to NOT have that happen!!! Freaking government. Y'all suck.
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April 2015 by Tommy Magnusson
Cozy post office been here, there many times
