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January 2024 by barry nielsen
Truck broke down October 28, they found the time to look at it a week later, just needs a TIPm a fancy fuse box. Didn’t order for another week and a half. Called several times. They didn’t take the situation seriously. Costing me over a thousand dollars in lost revenue. December 5 today, still not done and no communication from them. I was referred to them by a local rancher while on the mountain highway. Wish he never would’ve stopped. So I finally got my truck out of there, had to pay 513. 65 $ to get it released. Not fixed . Had it towed to shop 18 and was repaired in and running in less than 2weeks. Thanks shop 18 for treating me with respect and professionalism.
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January 2024 by Christian White
Good service for a reasonable price. These guys are thorough and will take care of you honestly. Which they would communicate a little better, but all in all it’s a great shop
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September 2023 by Sage Laugherty
Quoted one price, charged almost double when the DIAGNOSTIC was finished I was out 120, spoke to me like I was dumb & treated his desk employees just the same. I knew what I went in for and he refused to believe it until he’d proven it himself.
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July 2023 by Chris Knapp
Friendly to your face. Incompetent and shady mechanics. My experience: Took car in for an oil cooler gasket change, reattach a hose that came loose and fix a leak with the power steering pump. I was not listened to when explaining the issues. They fixed the gasket (1 step more than an oil filter change) and reattached the hose for $600. Didn't fix the power steering leak I told them about. Took it back to have them fix it right, they charged me another 500 to replace a hose that didn't need replaced, still leaking. Took it back with the o ring that was the fix and showed the head mechanic, he said he'd pull it in a fix it free of charge. During said 3rd fix, he replaced the serpentine belt and idler pulley, off their record, which was installed incorrectly, which destroyed the belt within a month. Took it back since I was told again they'd make it right. Got it back finally leak free and charged another $250. Total 4 trips and $1300. And to top it off they installed a steel valve stem cover and torqued the threads off the stem. I should've learned after 2nd trip, but after being told they'd make it right for free...I fell for it, my bad. I highly recommend avoiding this place.
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June 2023 by Nadia Burton
These guys are awesome! We were stranded with no brakes after getting off a river trip in Dinosaur National Monument and we’re lucky to get picked up by Bobs Towing Service and brought here. Even though they were super busy they made it a priority to get us fixed up and back on the road as soon as they could. Very knowledgeable mechanics that knew exactly what was wrong— we had a faulty caliper installed by another mechanic right before our trip so they were able to identify and replace the part. Highly recommend and very nice people!! Thanks again!!!
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February 2023 by Dwayne Rich
Fast, reasonable priced, and timing and great work plus customer service.
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February 2023 by Jason Smart
One of the best mechanics I know. Treven will make sure every car that is serviced in his shop will go out better then when it came in. He does not rip you off, is honest, and takes care of his customers.
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February 2023 by Curtis M
I came in with a fuel error light on my 2013 Ford Explorer, and the crew arranged to see it on the day of my request. This was really appreciated because I was working on a construction project with almost no time to spare. Since they agreed to look at the Explorer on a rainy day, I was able to get in. The mechanic was able to fix the issue promptly, they didn't even charge me. The receptionist was friendly, and I loved hanging with the 2 dogs. Thanks for your help!
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November 2022 by Cristy Kendrick
I've known Craig and Cort for quite a few years and they are great guys. Quality shop that went above and beyond for me!
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November 2022 by Steve Wolfe
I was having a problem with my truck and in asking around town who to take it to most people said Craig's Pit Shop. Codie, the efficient and friendly front desk person, had a mechanic fix the problem in about an hour and the price was peanuts compared what I'd expected to pay. I had to bring the truck in again about a week later when the "check engine" light went on. It turned out the problem was minor and Codie didn't charge me. I'd recommend Craig's Pit Stop to everyone in the Vernal area, whether passing through or residents.Services: Auto brake repair
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October 2022 by Diana Hullinger
I'm not sure what happened to my last review. Maybe it was deleted, but here is another one.The staff is friendly, professional, fair and trustworthy. When I needed my car fixed, Codie was very helpful. When my car stopped running by Red Fleet, they helped me so fast. I am very grateful to them.My daughter's car is currently in the shop and they are just as wonderful and just as helpful!
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October 2022 by Peter Green
We use Craig's for all of our auto tuneup and repair needs. They are honest, hard working and guarantee their work. The best in Vernal...Really!Services: Vehicle Inspection
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September 2022 by Raegan Cutler
Had our truck towed there. The evaluated it no charge. Awesome desk girl took me over to the airport to get a rental. Very much appreciated!
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July 2022 by Grace Harrison
This shop is the most blessed place I have been. People please check them out best service I have ever had in my life. Thank you so much. Can't say anything but good a 10 in my eyes.
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July 2022 by Roburta Tabbee
They are prefect and helpful. Great customer service. The price is reasonable for ac recharge. Thanks big o for referring me to the great shop
