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December 2022 by Susan Holmes
Great service and selection with their jewelry.
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September 2022 by Melissa Fisher
I followed their instructions of scheduling an appointment for ear piercing online for last Friday. We showed up on time. An older man was there. He said the guy who does the piercing was at a baseball game. He offered a discount if we came back on Monday because of the inconvenience. I rescheduled for Monday and added in the comments about our experience on Friday along with a discount being offered. We showed up on time on Monday. The guy was there and pierced my daughter's ears, but never mentioned the discount and didn't give me one. I don't appreciate the lack of communication and promise that wasn't kept.Your email never reached me. Burke isn't my responsibility. You shouldn't be making excuses as to OUR experience.
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August 2022 by tim fisher
EXCELLENT JEWELRY store!!!Took care of MY NEEDS.Shop here, great employees
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March 2022 by Sheri Bowker
Great customer service!! Goes above and beyond for the customer. Took the time to explore different options until the perfect ring was found.
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February 2022 by Laura Rogers
Amazing place! Highly recommend for all your jewelry needs!! Branson is the best.
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February 2022 by Heather Wilkerson
Horrible customer service. Walked in and the sales lady was helping another person, but I was left standing there to wait not even given the time of day. People don't have all day to just stand around in your store. I came in looking for something specific but I think I will just take my business and money elsewhere.
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October 2021 by karissa Wright
Took our little baby in to get her ears pierced today. Branson did an awesome job! He was quick, knew exactly what he was doing and now we have some adorable pierced ears! ? Highly Recommend!
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October 2021 by Lane Harris
I'll just simply say Mountain West Jewelers is amazing! They are so easy to work with and very personal to the customer. Branson is an amazing guy! He made the ring buying process so easy I was only in the store for 15 minutes. I walked in, showed them a picture of what I wanted, and that was it. The finished product is amazing, and my fiancee loves it! I just can say enough good about them. Thank you Mountain West Jewelers! Your amazing!
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May 2021 by April Winterton
Marlynn is so friendly and helpful we sure appreciate her and love the selection here. We ended up finding the perfect engagement ring, I have been getting unsolicited comments, even from people coming in where I work at customer service job, on how pretty and unique it is :-)
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May 2021 by Alyssa Bauer
Great customer service and prices! They are very fair and have lots of choices for jewelry.
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February 2021 by Roger Bates
My almost new watch dosnt work right and has junk under the new Lens. Disappointed
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December 2020 by Lori Mair
I highly recommend Mountain West. I walked in and visited with MarLynn for 5 minutes, she understood what I was wanting and she nailed the design. The final ring setting is beyond my expectations.
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August 2020 by Cami Adams
This place was amazing to work with to find me the perfect ring. I’m super sensitive to most metals but Branson took the time to find exactly what would work for me. I’m so in love with my ring. It’s beautiful and it was in our budget.
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August 2019 by Kaipo Kamai
Walked in today to get sized and find a wedding ring. Stood there for 5 minutes while the 2 people in the back were talking to each other about there life problems. Wouldn't recommend this place to anyone , even if it was the last jewelry store in vernal.
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April 2018 by Laura Ann
I don't typically write reviews or want to share negative feelings but I would have liked to be warned before going here. We were asked if we would like to have a gem shipped in for free so I could see it in person before possibly purchasing, of course I said yes. Today we went to see it, it was the wrong size gem and instead of wanting to work with us the gentleman told us he wouldn't order another gem so we could waste his time and then go buy it somewhere else(which now we will be doing). Rude, terrible customer service. He managed to turn what's supposed to be an exciting experience into a negative one. Not what Ive grown to expect from local businesses.
