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February 2024 by Sharon Bedell
Courteous, the service department was concise, explained everything that I needed to know. I appreciate being one of their customers.
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February 2024 by Michelle Jenkins
Oil change on my Bronco took longer than I thought it should and then I could smell burning oil when I got home. Maybe they spilled some when they filled it up, right? Wrong. They didn’t put the dipstick in all the way. Oil all over my turbo and garage floor. I messaged them and received no response. Mind you, I bought my vehicle from them and that was a rather simple, smooth process. Also, you’d think since they are a dealer that they’d be more reliable place for service or the vehicle they sold you. Unfortunately that’s also wrong.
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January 2024 by jonathan jones
Very friendly environment and the price for my truck was just right
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January 2024 by Sarah Thompson
Everyone that helped me was amazing. Great place to work with.
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January 2024 by Kimberlee Richens
I had a recall on my truck they got it in fast. Kim is always pleasant to talk to I appreciated her willingness to work with us getting it in. Thank you for all I guys do.
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January 2024 by Martin Pierce
Very displeased!! Poor service!! Cannot recommend to anyone.
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January 2024 by Elvis Brown
Dalton, Dawson and Jim in Parts & Service are Excellent! Thanks Gang!!
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January 2024 by Stephen Cherry
I brought my truck in for a recall and oil change. They did the recall but did not do the oil change. They corrected this when I pointed it out to them. I also requested a trade in price on my truck because I am considering purchasing a new vehicle. I have not heard their offer and it has been over 24 hours.
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January 2024 by Casey Blackburn
I waited 3 weeks for an appointment to get my vehicle in. When I took my vehicle in (December 20th) I advised them symptoms of the problem I was having and even what I suspected the problem was (which ended up being correct).The vehicle is our primary family transportation and we had plans for the holidays.Checking on their progress it was always “your vehicle is next” story. One time I called their rudely tone response was “we’ll call you when it’s ready “.Two weeks after taking it in, I requested to talk to the service manager, I respectfully explained my frustration. He checked the status himself and said they had diagnosed the problem as a hood latch sensor and parts would be there in a couple of days. I could use my vehicle and they’d call when the parts came in. I was also told they would only charge me for on half hour diagnostic fee rather than the minimum one hour, gee thanks…Well it’s been a week now, I’ve never heard back from them.I ordered the part from Amazon after their last deadline promise passed. $20 part took me 10 minutes to install, problem solved…
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January 2024 by Yenni K
Kim is really nice . Thanks Kim , I appreciate to help me and technician thank you.
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January 2024 by Andrew Jenks
pretty nice. they helped me keep my ram pick up truck ?♂️ and I purchased a suv from them. ???i recommend them.
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January 2024 by Keri Partlow
Quick, friendly, and knowledgeable service.
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January 2024 by Jennifer Brady
Arturo and Kevin are a great team! They made purchasing my new vehicle, a breeze.
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January 2024 by Mark Holt
Great service!
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January 2024 by Russ Tenderholt
Took truck in for repair on 11-20-23 just received it backed on 12-07-23. I went to pay for truck and Heritage Ford added and $38.00 onto the original quote. I was down at Heritage Ford 2-3 times a week and each time I had to be the one who followed through with communication. Heritage Ford is lousy with Communication.
