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October 2023 by James Bailey
Wow. This was one of the better customer experiences I have ever had and would recommend them 100%. Skyler and Jaden helped me with an installation of a hitch on my Subaru Crosstrek. They were so helpful and got me in same day, had it installed in less time than anticipated at a very fair price, and it looked incredible! They were so nice to work with... trust these folks with any hitch related needs you have!
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September 2023 by Jennifer K. Lopez Nielsen
Best customer service in the Vernal, UT location. Very professional and kind.
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July 2023 by yuki sun
We return our truck here, and we have a hard time moving to storage unit and moving again to the house, so we asked what options we have, they helped us to save the moving trip by renting the ubox and most importantly Skyler and Jayden were super nice and understanding to our situation to give as much time for us to unpack and pack again in the facility. They definitely need recognition on it! Thank you so much!
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July 2023 by SheRee Johnson
The truck was too small, asked if we could get a bigger truck and was told no. Even though they had several bigger trucks there. Even when we went by there. The truck was dirty, we had to wait for them to sweep it out. Because of the smaller truck size it cost me $407 to use them because I had to make 2 trips. Moved from Vernal to the city. I wouldn't suggest getting a u-haul from the Vernal location.
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July 2023 by Stephanie Skidmore
The 2 young gentlemen that work here are the best! Very nice and helpful. Had the trailer and straps we needed to go get a couple of ATVs.
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July 2023 by Kathlyn Sarah kynaston
Great people and nice to work with at this location. Helped us get our trucks rearranged after a mix up. Very friendly recommend!
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May 2023 by Tina White
The lights of the tow dollies was not compatible with our vehicles. That is our fault. But we was told they would refund the fee. It has been over a week and I have not seen a refund. They said it was issued but still have not seen it. Now I have to provide a bank statement showing that. This store is a forty five minute drive from my home.
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January 2023 by Danny lee Rieder jr
I need more time what my U-Haul truck
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October 2022 by Brittany Smith
U-haul has been amazing to work with. Heather and her staff are friendly and easy to work with. It was so easy being able to rent the containers which they drop off to you and you just call them when you’re ready for them to pick up. The moving process has been so easy and stress free because of them. I can’t express how great full I am for them!
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October 2022 by Robert Emmons
Although i like their business hours, They didn't have what I had needed at that time. They usually have a great inventory of trailers and car haulers, but the weekend that I had needed a car trailer they were all reserved or gone.
