-
October 2023 by CORBY YOUNG
We were admitted promptly. The facility is very clean and orderly with a bunch of amenities for patron's use. The therapist was attentive and didn't speak during the massage, except to check on my well being, enhancing the experience.Upon completion, I was offered electrolyte water and frozen grapes and escorted into the relaxation room, which lives up to it's title. Returning to the dressing room there is privacy and security and the option to shower, with soap, conditioner and body wash provided as well as thirsty towels to dry off with. Overall, a great experience and we will be returning again! Thank you New Image!
-
October 2023 by Julija Dutton
I’m used to normally going to Thai places for massages but I wanted to give this place a try and I absolutely loved it. Such a great and peaceful spot. Great changing rooms with robes and showers and anything you need after.The massage with Cathy was amazing! She worked specifically on releasing the points for my headache and I felt like a new person mentally and physically after. Will be certainly coming back!
-
October 2023 by Alan Ochoa
Best spa/massage I've ever gotten! I love the frozen grapes and the relaxation room had the biggest Himalayan salt wall. The steam shower was really cool I was not expecting that.
-
October 2023 by Lorena Gomez
They give the best beauty services at New Image! The place is immaculate and very relaxing. CHEZNEY IS THE BEST! She helps with your skin concerns, always answers any questions, and guides you to find products that best helps your skin.
-
October 2023 by Sunshine Bedingfield
I took my friend for a spa day and we got the friends package with massage, facial and pedicure. Everything was great. Cathy gave me one of the absolute best massages I’ve ever had! I walked in with a headache and she got rid of it completely. I had 3-4 good knots and she worked them all out. She is so amazing! The frozen grapes were a nice little treat, I wish we got more than 3 of them though LOL. I would definitely recommend and will be going back.
-
October 2023 by Mindy Anderson
My experience at New Image Day Spa was incredible. The atmosphere is so relaxing and beautiful and the massage I got from Lindsay was AMAZING! Then afterwards you get some electrolyte water and frozen grapes and get to unwind from a busy day! 10/10 recommend!
-
September 2023 by Sarah B
Yikes! It seems like new ownership has caused this place to go downhill pretty quick. I had a facial here in May, I believe either shortly before or after the place changed hands, and the entire experience was fantastic. Returned for a massage this month (August) and left pretty disappointed after my therapist applied oil all over my face and hair.They are doing things right with online booking (a more user friendly booking site would be great though), plenty of parking, friendly employees, and the locker room amenities like robes and slippers as well as the relaxation room with beverages is a nice luxe touch.Areas for improvement include more hospitality at the front desk (no one was there when I first walked in and I had to ask for a quick refresh on the lockers), better maintenance and upkeep as amenities in locker room weren't restocked, chairs in relaxation room squeaked, no frozen grapes, and the speaker in treatment room crackled, and better communication between therapists and clients would be helpful. I've had many massages from different therapists at other businesses and they all used no or only residual oil on my face and scalp. I was not expecting oil to be directly applied to my face and hair and I would have appreciated explicit communication from my therapist that oil would be used for those portions so I could have declined. The massage otherwise was decent and I did enjoy some of the techniques (the hot rocks were great!) and the therapist was very respectful of working around an injury I had, though towards the end it did feel like she was more focused on repetitive movements to run down the clock rather than utilizing time more purposefully. At least I've got a new funny story and motivation to be very clear in my communication with future therapists. No lasting harm as a shower fixed the oil problem but it was a bummer to waste time and money on a less than stellar experience. Probably won't be back as there's so many other day spas in the area.
-
September 2023 by Chloe
This was my first time at a spa and it was a WONDERFUL experience. Chezney did my nails and she was a pleasure to talk with. She said most of her clients feel like friends rather than clients, and that’s exactly how I felt talking to her. As for the whole spa itself, the lady at the front desk was incredibly kind, helpful, and patient. The whole vibe there is just so calm and peaceful. I feel like I haven’t truly experienced self-care until going there. It’s well worth the price and I’ll be coming back!!!
-
September 2023 by Ally Swan
I had a wonderful massage here with Chris. He hit all the right spots and had the perfect pressure. I also added in scented oil which made the experience ten times better. Highly recommend New Image. It’s so peaceful in the relaxation room and the flavored electrolyte drinks and grapes they give you after your service are great too!
-
August 2023 by Teresa Rogers
This place is only open Monday through Friday. I do not understand this, because people want to go to the spa on the weekend, when they have time off. Apparently it's under new ownership… And that's too bad, because Michelle was an amazing owner. I guess they don't pay their people enough to have them work on the weekends, I have $150 worth of gift cards they will not let me cash it out, but they will not accommodate me for the weekend unless I pay a $35 fee for each person. If you want to get a pedicure on the weekend it's going to cost you $100. If that's the case, I can't afford to give a Tip. There are so many spas in the Davis and Weeber county area that will accommodate you for way less don't waste your time. The owner will not contact me… So I guess I'm out of $180 worth of gift cards because I can only go to the spa on Saturday and Sunday. This woman is horrible because she doesn't wanna work on the weekends so she doesn't have her employees work on the weekends. I don't even understand this.
-
August 2023 by Brexlee Garner
I would not go back here again. They have gone downhill so much in the past year. We used to love new image and went here for everything and have spent so much money here but the past couple times things have just gone downhill but then my mom just went in for a cupids retreat that includes a bath before your massage in the room and after they waited for a hr they found out they overbooked and wouldn’t provide them with the bath so they decided they would like to reschedule for a time they could get the whole experience and they ended up charging them for the full appointment which was $180 for a service they never got done and had awful costumer service and were not willing to work with her at all.
-
July 2023 by Tiffany Holmes
I've been to several spas throughout Davis county and had positive experiences at all of them but New Image Day Spa is my absolute favorite. They take relaxation to a whole new level. Their dressing room has lockers to leave valuables in which is a nice touch, the relaxation room you wait in has an assortment of teas and drinks as well as many comfortable chairs to sit in, my massage therapist was fabulous and continually checking in and communicative to ensure I had the best experience possible, and the frozen blueberries at the end of the experience were just fabulous. Well worth every penny and I will be back.
-
July 2023 by Mckenzie H
My husband and I did the cupids retreat package for our anniversary and it was such a great and relaxing experience. We were asked to switch to the hot stone message because when I booked online there wasn’t anyone available, but let me tell you. IT WAS BETTER THAN JUST A MESSAGE. I would highly suggest this service and this spa. I can’t stop thinking about when I can get that service again. The only advice I would give is with the hot bath, it was scolding hot and we weren’t able to enjoy it the whole time as we tried to drain it and add cold water. But because everything else was amazing it didn’t take away from the experience.
-
July 2023 by Talmage Dalebout
This used to be a nice place to get a spa services and we have been going to this spa for several years but I will never go back. We scheduled a couples retreat that included a bath and couples massage. We showed up early for our appointment and waiting for an over an hour to find out they messed up on scheduling and we were willing to reschedule, however they wanted to charge us for services that we did not receive.This place has gone downhill and we will never go back.
-
June 2023 by M S
Wow, just wow!! Bravo! Incredible experience!! Scheduled a 4 hour day today for my 30th birthday and also brought my husband to celebrate with me for Father’s Day too! So we did the muddy buddies retreat, luxury hot rock pedicures and classic facials. From the moment you walk in they are so engaging and calm which really helped my husband and I relax since we were nervous. We had never done anything like this! The relaxation room alone was paradise, the salt wall and the couches and the robes and shoes…. *chefs kiss*After each service, they offered delicious frozen grapes and water and we got to wait in the relaxation room a few times which was so exciting to us. All of the women there were so impressive with their talents, kindness, attentiveness, personal detail to YOU. Each of our massage therapist’s truly worked out the knots we had, I could feel them just disappearing with her touch! Honestly it took me 30 years to experience something like this and I won’t be waiting even another 6 months before I come back to new image spa, what a great life changing experience I will remember forever with the love of my life also! Thank you so much for every second we got here! A great taste of luxury.
