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July 2024 by Alexis Banuelos
They helped me clean up Costco’s AT&T’s mess. The reps at Costco lied to me completely about my plan.
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June 2024 by Heather Angell
I have been in customer service for over 15 years. I’ve also run my own business for the last 4. Aleesia is one of the best encounters I’ve had with customer service, ever. I wish I could have hired her for myself. LOL. I came in upset, irritated. She was cool, calm, collected. And even convinced me to stay with AT&T. She’s a keeper.
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May 2024 by MC JUANLTD
Great service love the customer service they always help me when I have trouble with my mobile device
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May 2024 by Jay Blake
Sales rep Kyle was amazing
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May 2024 by Foxleema
Friendly/knowledgeable staff and great selection of products. Having said that...beware, like most AT&T franchised stores I've dealt with, they will "inadvertently" add insurance or other monthly charges to your purchase without your consent. I specifically asked them not to make any changes to my current plan when upgrading my phone but they still added the $6 Next Up monthly fee without my knowledge. Once home, I noticed the charge had been added to my account so I called and asked them to remove it to which they stated they couldn't at that time but I could come back to the store (had to be in person) in two weeks and they could remove it then. So I did and they did; however, it still showed up on my first bill so I called AT&T directly (another 20 minutes spent fixing something that should never have happened) to get the $6 credited back and to verify the recurring monthly charge was deleted. What a run-a-around and hassle.
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February 2024 by Brian T
Aspyn at the ST George AT&T store was incredibly helpful and I received excellent helpThank you Aspyn
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February 2024 by Kassie Stuehler
Felicia was so helpful! Best experience I’ve had at a phone store, she was so nice and patient with me. Got all my issues resolved and left super happy! Definitely recommend
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February 2024 by Bryan Reyes
great manager felicia
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February 2024 by Linda Cole
The manager was very helpful and well informed. The store was clean and had a good vibe. Definitely consider this my go to.
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February 2024 by Dylan Teixeira
Felicia helped me get the phone and plan that works best for me, highly recommend!
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February 2024 by Roxanne Teddy
Store was deadly quiet. I was here five minutes before asking another customer if anyone was working here. He pointed to a woman and said she is! She never once said hi, welcome to the store or any other indication that she worked there. Terrible.
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January 2024 by Pernda Gern
Yikes! Terrible service. I would suggest not wasting your time coming here.
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January 2024 by Latu
Went in to pay my bill the guy at this location told me he didn't have change so I had to go to a different location to make my payment
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January 2024 by maddy madsen
aspyn helped me upgrade my phone, and i had a wonderful experience. she was easy to talk to, it felt like i was talking to a friend rather than someone trying to sell me a bunch of stuff. it went a lot smoother than im used to, upgrading phones can be such a pain!
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December 2023 by Bob Almy
Went to this store to see about upgrading my old phone. Was told they had a promo going that would give me credit of $800 towards a new phone. I got the new phone but come to find out I did not get the $800 credit because my trade-in did not qualify for the promo. Now I am stuck with an $800 dollar bill. After numerous visits to the store (40 miles round trip) over several weeks the same employees (store manager Felicia and the guy who sold me the phone) did nothing to correct THEIR MISTAKE!Finally I got in touch with the district manager, Blake Miles. He told me he would send in a credit to AT&T for the $800. Two weeks later I called ATT&T and was told that he did not send in the credit and there was no information noted that he ever even got in contact with them. I am stuck paying off a phone I would not have purchased in I had not been told I would receive a discount.The store employees either did not know what they were doing or were just trying to sell a phone and did not care about the customer. The district manager Blake Miles has never contacted me again and has proven to be a very poor representative of the company. I would not recommend this store to anyone.
