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May 2024 by Bryan Uhri
We love this place! Great selection of treats, food, accessories and sound advice. They support the community and the community loves them back.
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May 2024 by Robert Pina
Very helpful had what we were looking for !!
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March 2024 by Robert Bischoff
Wonderful local pet food store. They have a great variety of high quality food. We were new to the area and they were able to order the food that our dogs had been eating for years. Very friendly and knowledgeable staff. Highly recommended.
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March 2024 by Sophia H
To start off the woman helping me was extremely helpful, answered every question I had, and even offered to special order something I was looking for but didn’t see in store. She gave me a lot of good suggestions for my tough chewer and also recommended these cow cheek chews and my dog LOVES it. She usually goes through bully sticks pretty quick, but she has been chewing on this nonstop for an hour and has barely put a dent in it. Some products are a little pricey, but there are options that are super affordable. I picked up the cow cheek chew for $10 and a good size deer antler for $27. I am really pleased with the customer service and product that they offer. Absolutely will be going back.
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January 2024 by Michele M.
Love all the different choices. There prices are a little high on some things and others right on. Love the atmosphere though all about your pets and their health and comfort
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November 2023 by Sheila Bowling
After 8 yrs of supporting this local store and spending A LOT of money...I will not go back! There are plenty of local pet stores that will value my support! My husband and I both bought the same $143 TOY on the same day. He, from Bone Appetit and I, from Amazon. When we realized what we'd done, we chose to keep the Amazon order simply because the toy was blue. Bone Appetit's was green. 2 days after purchasing, product unopened, still sealed, with receipt...NO REFUND! Exchange or store credit only. It's the principle, for me. When I stated that I would simply keep the green toy and not be back, they said, "Ok." I absolutely would not recommend supporting a company who could care less about your business! There are plenty of others that will!
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October 2023 by Brayden
Good selection and staff!
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October 2023 by Michelle Davis
It was a friendly, organized place. It felt like a little piece of home for me.The staff was friendly and answered all the questions that I had.
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October 2023 by Ryan T.
I couldn't be happier with the quality and service. Thank you for your help. Highly recommend.
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August 2023 by Margaret B.
Great place for my pups needs! Very knowledgeable! Love it!! Give them a try, you won't be sorry... Their Groomer in Santa Clara is the Best!!
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August 2023 by Miss.Scales & friends
Update 2y later: Still love this place ? My picky kitties are still so healthy and happy because I found these guys years ago. Best quality dog and cat food I've seen in the area. Their Santa Clara location is great too!Still highly recommend!Hands down the best place for cat and dog food! The staff are really friendly, helpful and knowledgeable too!
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August 2023 by Janice B.
I've tried to make this our go to place for dog supplies. I've given the mediocre customer service the benefit of the doubt but my last experience took me over the edge. I had received a life jacket for my dog as a gift and they purchased at Bone Appetit. Unfortunately, the jacket was way too big so I needed to go a size down. I had asked the Santa Clara store while bathing my dog if we would be able to exchange and we were told yes. When I brought the jacket into the Washington store I asked if I could swap it and they said their manager just changed the policy that you only have 7 days to return or exchange. Nowhere in receipts or anywhere written in the store does it say that. Not to mention, we were just told that we could exchange it.. I don't know if the expected us to purchase another hundred dollar life vest or what.. instead, they lost loyal customers. I guess a drowning dog is more important to this store than decent service. I probably would've bought a treat or two for my dog if they would've swapped. Instead, we are stuck with a gift that doesn't work for our dog and service that will guarantee an end of our business. Such a shame. This business has so much potential to be the best natural dog grocer in town but the service, management and environment will certainly crumble this business.
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July 2023 by Karri Richardson
I went to get some treats to spoil my pups, they had way more options than I would have ever thought possible! I got 6 large treats (pig ear puff, chicken feet and duck heads) for my dogs and they love them. The employees were eager to help and very friendly. I love the clean store and how many options they have of all merchandise.
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July 2023 by ProneToRome
Very helpful, family owned, they know their stuff. Great selections of non big box food and supplies.
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May 2023 by Juri Aolaolagi
10/10! Thank you Bone Apetit we had such a great experience. Once we arrived a staff member offered us cold water bottles and treats, there was no rush on how long we can use the grooming station and we had a very good shampoo and conditioner plus de shedding shampoo as well as unlimited time with the hose and dryer for only $21! They take great care of their customers and were very helpful on helping us choose healthier snacks and food products. We will definitely be back for more!
