-
November 2025 by Brian Fogarty
Very poor customer service! I definitely would not do business with sleep number St. George again! It is run by very bad management, but corporate was more than willing to help me with my issue.
-
September 2025 by C Gibson
Jake did a great job explaining the system and working with us to find the best fit. He was very professional and efficient.
-
March 2025 by Thomas Simon
Store sells the products but will not assist in serving customer service after the bed and frame was purchased. Dont buy sleep by numbers products!!!!
-
February 2025 by Larry Lloyd
not knowing anything about air beds it took a long conversation to get info about the beds. after a time I was able to understand what and how they worked. Salesman act like you know all about their product. I had to deal with two who did this with the product. Finally bought the bed. Then the $450.00 delivery fee was added. and we have to wait for a month to get the bed made in SLC, shipped to LV, then delivered to Cedar City. which doesn't seem like a good business move to me.
-
December 2024 by Mitchell Sweetz
Ethan was awesome! Spent over an hour in the store as me fiancé and I have very different sleep habits and preferences so finding a mattress has been very hard, until sleep number!
-
November 2024 by R Sanchez
We went into the store to purchase our second Sleep Number bed. After 15 years, we wanted to upgrade a few things. Ethan, along with the store manager Ivan were super helpful in getting us dialed in on the perfect set up for us. We had a small issue with corporate on a small adjustment to the order and Ivan was awesome at following up and getting it corrected for us. Thanks Ethan and Ivan, we truly appreciate your support!
-
October 2024 by Lil Dominguez
My bed has quit adjusting, the only reason I purchased this bed. It says ERROR 1010.
I did an online chat with Customer Service, Agent name is Aileen.
She asked my name, email, address.
She refused to help me, Because the bed was purchased under my X- Husband name and wanted his email ect. Which I didn’t know.
He held me at Gun point David Dominguez and 13 police officers surrounded him and he was arrested.
Aileen said she couldn’t help me, because I didn’t use my name on the account, only his
I only want my bed repaired, not replaced.
She insisted she would HAVE to contact Him while I have liked the bed and thought if I had to replace, I would buy the same mattress.
I only wanted a customer service representative to help me Hire a Professional to fix the problem.
I have never had a problem, which insisted on contacting HIM! They are not the only mattress company in town.
This is discrimination in my opinion and will take them to Small Claims Court. If they do Nothing to help!!
Absolutely unacceptable..
-
August 2024 by Janice Fairbanks
Location was convenient and interior was nicely arranged. Bed mapping was interesting. Morgan was a professional and knowledgeable sales associate and helped us thru the decision process. Thank you,Morgan, and can’t wait to get our bed this week.
-
May 2024 by Ivory P
Ivan helped us try several beds and narrow down our options to find the perfect bed and base to meet our unique needs. He also helped us obtain a great discount so we could stay within our budget. Store was clean, quiet, and well designed. They even had a Lego section for our 2 and 4 year old to play at to make our shopping experience enjoyable for everyone involved. Highly recommend! Thanks Ivan!!
-
March 2024 by Morgan Semar
Great bed great service. They guys here are all great. They make sure you get the best price for the best sleep.
-
January 2024 by Jennica Woodbury
Our purchase didn’t go well. We thought we found a bed that would work for us, but the rep was misleading. Both my hubby and I felt very confident and clear that the first 100 days you can return it and get all of your money back, but then after that, you can return it prorated for their 15 year warranty.30 days in, I called to return it and they gave us a topper to try for free: that seem to help and so a couple months went by and we’re noticing a pattern that my husband is still not sleeping well on the bed.We tried to do a “real return” this time, and they won’t return it because there is no defect. $3000 for a bed we can’t use.
-
December 2023 by Becky Shreiner
I really enjoy shopping at the Washington,UT Sleep Number store. The manager, Ivan, is so knowledgeable and helpful! The Sleep Number products that I have purchased have helped me to get more restful sleep, which makes my days more productive.
-
December 2023 by Molly Christensen
Great customer service. No high pressure sales! Amazing product!
-
November 2023 by velma martinez
Sales man was very friendly and helpful. I explained what I needed and he showed me several types. Helped me pick the one I felt comfortable with and arranged for delivery
-
October 2023 by Scott Dewberry
Enjoyable experience employee
