Chevron - Terrible's in Washington, Utah, offers a generally positive experience for customers. The store is noted for its cleanliness and well-maintained facilities, with tidy restrooms and ample space at the gas pumps. Customers appreciate the friendly and helpful staff, particularly employees like Justin and Craig, who have gone out of their way to assist in various situations. Justin was especially commended for his kindness during a stressful flat tire incident, providing warmth and support to a family in need. Craig, the carwash manager, is recognized for his excellent customer service, demonstrating professionalism and a willingness to help, even retrieving items accidentally vacuumed up. While the store can get busy, with only one cashier at times, customers believe a self-checkout option would improve the flow. Overall, Chevron - Terrible's is seen as a reliable stop with exceptional service and a clean environment, making it a favored choice for travelers along the route.