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November 2023 by Gavin Hasna
Communicated well, did a great job fixing the car, and handled all the insurance claims with ease. Highly recommend.
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October 2023 by Melissa Mendenhall
Fix Auto did an amazing job repairing my car. They were also very friendly and worked really well with my insurance. It was a completely stress free experience,Services: Painting
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October 2023 by Vikki Webster
They were very courteous and accommodating. My car took a couple of weeks but it turn out beautifully!
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September 2023 by Abdias Guzman
I took in my Hyundai Genesis Coupe to get a fender bender fixed. As well as, the front bumper and door handles painted. The fender bender seemed like a challenge, due to it was close to the tail light and back bumper. Dakota and his team over at Fix Auto did amazing. Updated me through the process and when an extra part was necessary. Thank you Fix Auto for the quality work and paint job!Services: Painting
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September 2023 by Marco r
Someone did not lay a road and was invading my lane, when I stopped another car hit me from behind, they recommended Fix Auto, the repair estimate was fast, you can go locally or do it online, the work was great, and the delivery was fast, you can View work progress online.
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August 2023 by martin strong
Best auto body experience ever..done on time…great communication…job looked perfect and they actually detailed inside of car. WOW!! great job Fix It!!
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July 2023 by Daniel Kinnemore
Mort and his crew are the best. I had 3 vehicles fixed by them. Hands down, they are the best.
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July 2023 by Koji Sato
I am putting Fix Auto in Washington in my top 3 worst and unprofessional business I have ever dealt with in my life. I told my insurance company to take them off any suggested list and they said they have heard of several instances since they were bought out. If I ran my business the way Fix Auto does i would be out of business. Besides taking more than 1 month and a half to fix my 2018 Toyota Highlander, which I could have dealt with, if they were up front about the time table. But several times after one month, I called and each time hey said it would be done that net day, And then after either me calling or going there and was told it wasn't done and try tomorrow. different excuses but the one told me more then once is they are short handed and way to busy. (maybe get more people or take on less business woudl be the answer) Not once did they call me and told me it would not be done that day. After telling the manager the 3rd time it happen that I would need to rent a car to get my wife back to Salt Lake. He did agree to pay for the rented car. Our grand daughter was in the hospital and we wanted to get the car and get back home . He was belligerent and unprofessional when ever I tried talking to him on the phone.of course backing out of helping me with the rental car. Even the last time on Saturday when he said come get it that night at 4 it would be ready and even though they are suppose to close at 6, it was closed at the 4.00 time, and no way of getting a hold of any one.I end up flying my wife home to Salt Lake that night. I end up picking it up on Monday since of course they were close on Sunday.Even his co worker who had worked there before, apologized and said the shop has fallen apart since Fix it bought the place and replaced the old manager. Seriously, it was a nightmare for our family. If I could give Fix it a -5 rating I would do so.
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June 2023 by Nadeane Campbell
I took my Chrysler Pacifica to Fix Auto after a collision. They were very helpful and easy to work with. They got it in to be fixed in a timely manner, and got it back earlier than expected. The work was done to perfection. I would definitely recommend them.Service: Body & Trim
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April 2023 by Doug Greenwood
I had a very good experience with Fix auto. Mort and Dakota were very good to work with and Dakota did an excellent job in fixing my passenger door on my 04 Silverado. The door works perfect now with no water or air leaks.I would use these guys again!Service: Body & Trim
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March 2023 by James Hesch
Someone backed into my truck and their insurance company sent me here for repair. It was a pretty good experience. There were just a couple of hiccups with their communication. I was told to drop my truck off, in the morning, on a particular day. I arrived just a little before 8am (when they open) as I have kids that I need to get off to school by 9am. I was waiting until 8:10-8:15am when someone finally showed up and he seemed annoyed (red hair guy) that I was there waiting to drop off my truck when they’re the ones that told me to drop it off that day and time. After dropping it off, the next day I got a call from them asking if I was going to drop my truck off and said they had the parts in their office waiting on me. I told them that I dropped my truck off yesterday, they were confused but figured it out and realized my truck was already there waiting to be fixed. They still got it done on time and my truck looks great. Although the miscommunication was worrisome, they did great work and did it very quickly (3 days). The guy that works the front desk was always really nice. I’d recommend this place, for sure, you would never know my truck was backed into. They did great work.
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March 2023 by Scott Gilchrist
They did a fantastic job fixing the damage and return my car ahead of schedule.Services: Painting
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February 2023 by Henry C
I'm leaving a review for my wife. It was her car, but we were talking about how easy and painless getting it fixed was. We were rear-ended, and our insurance company recommended this place. We thought our car would be in there for at least a week. It was only there for 2.5 days. One of the nice things about the process was how they sent email updates on the status of the car. I would definitely recommend them.Services: Painting
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November 2022 by Ryan Tate
The work was done well on my car but estimate was double what was said and parts were not ordered correctly. Didn’t have great communication on their behalf.Services: Body & Trim
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October 2022 by Steve Hobson
Just had one of my work vans fixed by these guys and they did a fantastic job. I worked with Dakota and the experience was great. Great Job!Services: Body & Trim
