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February 2024 by Chad Bruce
Helms Ace is my favorite local hardware store. Not only do they offer a great selection with great customer service but I also love supporting local small business owners!
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February 2024 by Ryan DeNiro
Great Customer Service and the cleanest store you will ever see...well organized too.
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February 2024 by Ben Deollos
Great place to get spices for smoking meat. Staff is super friendly would recommend giving them a try.
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February 2024 by Jacob Thuet
Think twice before buying from Ace. I went in to buy a snow blower with the intent on getting a good reliable gas powered one. The sales associate sold me the ego electric snow blower. The next day we had 3 inches of snow and I used the blower for the first time. To my disappointment the blower would only throw the snow 4-5 feet at best and the bucket left a thin layer of snow underneath so I had to go back with a shovel regardless. Ego claims up to 40 feet in ideal conditions which seems like a major stretch based on what I saw. I went to return the blower to exchange for the gas one I initially wanted and Ace won't take it back. Now I am stuck with a terrible blower that hardly throws snow at all and I am out over $900. The associate said nothing to me about no returns on blowers which is extremely frustrating. Stay away from Ace and stay away from electric snow blowers.
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January 2024 by Preston L.
Can't believe how bad this store screwed me over. They sold me on a terrible product, that I didn't want in the first place, and figured I'd give it a try. Maybe it's a faulty product, or just a bad product in general, but this store will not help me out and allow me to return it. The store rep specifically told me they had very little returns on this product and sold me on it... But nowhere did he mention I actually couldn't return it. I wish I could give 0 stars, awful customer service and awful experience.
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January 2024 by Whitney San Diego
Jim is so nice and helpful!I never regret going to this Ace Hardware.
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January 2024 by Shadiecht
Just got some ice melt so not really a lot to say
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January 2024 by Gillian Rosier
Friendliest folks. They didn’t have the light bulb we were looking for but took a good amount of time helping us find where else it might be sold.
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January 2024 by Allen Heitmann
Helms ACE Hardware is the best hardware store in the valley. When you come in you get personalized help with whatever you need. You are greeted with a smile and when you check out you get another smile. It’s a personal experience!!
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January 2024 by Lance Weeks
always very helpful, have a great variety of products and they are very friendly. clearly family run, always support family run business over big box if you can, even if it costs a little more
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December 2023 by Justine Roundy
I will choose to come to the ACE Hardware over all others! The customer service is the absolute best! Right when I walked in I was greeted by a young man who walked me over to help me find what I needed. When we couldn’t find it he checked the online inventory. It was so refreshing to see such amazing customer service. You have won my business!
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November 2023 by Norrad
They sell Stihl equipment and were very helpful!
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October 2023 by Austin Clark
They were super nice and beyond helpful! Great place!
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September 2023 by Jenica Lentz
You guys are amazing. My husband purchased a stihl chainsaw a while ago but when he went to use it today to prep for a job tomorrow.. it wasn’t working. Some panic set in after talking to stihl and they didn’t even trouble shoot they just said to get it to a dealer…My husband calls people-they don’t want to touch it- except for these guys.My husband cruises over.. turns out it’s just bad fuel ?However. The service he experienced was incredible. Very rarely do you go places that truly want to work alongside the community and their customers. These guys were there and ready to help. This is now our preferred ACE just off of this interaction alone.Sorry guys- you have customers for life now- Thank you for being there when we needed it!!
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July 2023 by ROGER L Mont Pullan
Good store with friendly and helpful people looking to help those in need. Didn't find everything, but the big box store didn't have it either. Thanks for the concern, to the employees here.
