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March 2024 by Lisa Hall
Absolutely HORRIBLE experience. Went through the drive-thru on March 10, 2024 at about 3:30om. Order taker/cashier was rude while taking my order. After arriving at the window, she asked me to pull forward to wait for my order, which I did. Meanwhile THREE vehicles behind me were also asked to pull over and wait. All three received their orders before me. My order was fairly small so I thought that was a bit odd. After waiting patiently for TWENTY MINUTES, I noticed there had been no cars at the window for several minutes, so I put my car in reverse and backed up to the window. Imagine my surprise to see my two drinks sitting right there, MELTING IN THE SUN. The same cashier was right there, and I barely got the out the words “I’ve been waiting 20 minutes” when she handed me the drinks and my bag of food, which had been clearly sitting there for some time (she had NOT been waiting for food to finish cooking). Then she had the sheer audacity to say “I got you” like she was doing me a favor and giving me great service! UNBELIEVABLE! And even though she had read my order back to me correctly when I placed it, it was wrong… so I have to assume she is not only incredibly rude but also incompetent. This person needs to be fired. Completely unacceptable treatment. PS: I was polite to her through the whole process so there was NO EXCUSE for her behavior.AVOID THIS LOCATION. Clearly there is poor management here or someone like her would not be employed.
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March 2024 by Lance Pearson
Been a long time since I ate at KFC or A&W. The food tasted great and the service was SUPER fast. Restaurant was super clean and tidy. Didn't expect much but they over delivered.
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February 2024 by Cheryl MacKay
The chicken was tender & juicy. And someone delivered our food to our table.
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January 2024 by Chris Smith
I ordered a brownie and it came straight from the freezer. It took 3 hours to thaw. Under staffed.
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January 2024 by Lanny Melville
Portion size so small more like a kids meal also the chicken was overcooked and dryThey basically said to bad that's the way it is.Do not go to this place.They don't care about the customer
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December 2023 by Kyler
Crazy how you can walk into a place and have 3 employees look at you and just never come and help you. Waited 10 minutes never got asked, acknowledged, OR helped.
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December 2023 by Tristan Teuscher
Great food and root bear but a little
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October 2023 by Erik Ramirez
I love fried
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September 2023 by Tammy Evans
I just wanted to purchase some coney dog sauce. The Manager took care of me. Thank you!
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September 2023 by Laurie Smith
Typical fast food, our order got messed up but...no big deal. We would go back.
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July 2023 by Brad Ohran
Best Root beer float ever and a good cheeseburger:)
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July 2023 by P T
A&W rooter floats are the best...give them a try..
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June 2023 by Charles Stanfield
Drive Thur order got part of meal then had to wait for other food. By time got home to eat food cold and had to heat up in microwave because of wait on other food.
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June 2023 by Rachel Welch
Dining room was very clean and comfortable, the food was just ok, and the staff was pretty unfriendly.
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April 2023 by Paul R
Poor customer service. Workers stood behind the counter chit chat with each other, ignoring customer. I had to yell out to get their attention. Also, I order extra crispy and the chicken was as dry dried as card. Probadue to the fact that there was no customers there and the fried chickens sat around for a while.