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December 2023 by Lincoln B.
This place is a joke I'm trying to get a job and I called them asking if they were hiring and I got no response and was hung up on do not apply here let this place go out of business.
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September 2023 by Robin Pierce, Utah & NJ Realtor
Stopped in here this morning to buy a crate for the puppy we just adopted at Petpalooza. This is a nice store! I received service quickly from an employee to get a crate off the top of the shelves. The price of dog gear is reasonable and the selection is good. I'll def be back.
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September 2023 by Blake M.
This place is a joke! The manager is a clown and needs to be retrained on company policies! I was denied purchase of a firearm because my very valid and legal utah motorcycle permit was "unacceptable" to the manager. I have purchased firearms with my motorcycle permit from the Draper cal ranch store so I called and asked and even they said it is a valid form of ID and I should've been able to purchase the firearm. The gentleman behind the counter also verified he had never heard of them not accepting a valid form of government ID. Don't know what her problem was or why she wants to lose customers, but that's very poor management. From now on the Draper Cal Ranch will be the only one I go to.
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June 2023 by Alexis Wilson
Worse Cal Ranch I’ve ever been to! My husband bought pants tried them on at home and decided he didn’t like the style brought them back and they couldn’t return/ refund them because they have been “washed” the management team and all the employees are so mean and not helpful. The customer service in this place is insane will never shop here again as well as my family.
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June 2023 by Lori P
Usually have to ask several people for help before someone knows how to communicate with you. I asked someone the other day where to find something and he started walking off before he finished his thought. Asked a cashier for help finding something that I purchased that was supposed to be outside, and when it wasn't where it was supposed to be, he just stood there awkwardly not speaking or updating me, but just held his microphone to his mouth and stared at the ground. Not talking. I was so confused. He was confused. People in line were confused. It was awkward. Although, it is clean and relatively well stocked. I'm fine buying things here but would definitely shop elsewhere if there were a similar store closer...
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June 2023 by B Jones
I would do no stars. Every time I try to get my propane filled here it it takes at least an hour and that’s no one else in line. I sit here hitting the button going inside asking for help but no one seems to care. I am done going here for that and anything else. It a shame I used to love it!
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June 2023 by Tom B.
DO NOT GET PROPANE HERE !!, I stopped by to fill my bbq bottle went in and told guy at counter I needed propane 10 minutes later I went in again and asked to get propane about 10 more minutes went by and asked inside again at the counter for propane seen a woman in door way asked her if she was getting me propane she said no only the guy at the gun dept counter can do it ! The were 3 women 1 guy with long hair at the counter not able to get propane !,"why don't you CROSS TRAIN YOUR PEOPLE ?? , You had four people at the register standing around why don't they pump propane!! I waited at gun dept in line to get propane about 8 min then a manager named JAMIE came to gun dept. to verify gun sale she was asked to get me propane when I went out to get it their was a woman waiting now too said she has asked 2 times inside no one was sent out !! total of four timers I asked plus almost 30 min wait to have MANAGER JAMIE DO IT FOR ME WITH AN ATTITUDE , DON`T KNOW WHAT IS WORSE YOUR LOUSY CUSTOMER SERVICE OR MANAGE OR JAMIE`S ATTITUDE !! I WILL NOT BE BACK !!, Believe it or not other business sell propane and they will get 100% of my business from now on !! TOM .B.
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May 2023 by David Rhea
Very clean clothing department (though a tad overpriced). They occasionally have good bargains. If I want discontinued designs Strait Wrangler shirts this is my go to for those. They also have some decent prices on open box boots. They seem to have food for almost every kind of animal except parrots.
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May 2023 by Sydney Ricketts
I’ve been coming to this CAL Ranch for years since it’s the closest to me, yet I’m continually disappointed every time I come here. Whether I call ahead or check the website to see if something is in stock, they never have what I’m looking for despite being told it is in stock. The employees aren’t very helpful, but I feel for them as it appears they don’t have adequate training for customer service, and I can see their frustration. The store is always a huge mess and hard to navigate as it seems they are always restocking with pallets everywhere. I have to go to a completely different side of town to get what I need after I come here. I wish it was better.
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April 2023 by Myra Boardman
Grabbed some railroad ties from this location. Customer service is awesome, the store is fun to shop. This is where we also get our dog food from. My kid loves looking at the chicks and ducks. Kevin and Stewie are hard workers and helped load the railroad ties into the truck. ?
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April 2023 by Kodie Osterberg
The staff at this location was extremely unhelpful. I went up to a worker to ask if they had a certain bag of dog food. The worker didn’t ask how she could help and instead ignored me until I said something. She then looked at her phone the entire time I was speaking. She went to the back to find the product and couldn’t so asked another worker. He went to the back with her and they never came back out to tell us if they had the product. We waited there for about 15-minutes until we ran into one of the workers that help us. He said, “we have the food but it’s at the bottom so I can’t grab it.” No apology or anything so we left. Customer service needs to be better.
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March 2023 by Jackie Hansen
I've come here many times, and I feel very violated by the employee....at the register, why am I required to announce my birthday to buy items in your store?? I don't need the world knowing my birthday. I'm sorry but that's unacceptable. I will not come here, I don't need my personal Information being exposed.
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March 2023 by Nikki Paulos
Stopped shopping here for a while due to their signs never reflecting the correct price. Stopped in on a whim, and it happened again. Sign said $17.99 for all flock, rang up at $21.99. This always happens. Watch the signs if you shop here.
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February 2023 by Jeremy Baird
Love this Cal Ranch, best employees on every visit. Bobbi is so friendly, kind and helpful. She is extremely efficient, she quickly resolved my problem, patiently answered all my questions with the best smile. A high5 to Bobbi, great employees
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January 2023 by G S D.
Love CAL Ranch. They always have everything I need. They also ship for free between stores. They really go out their way.