DICK'S Sporting Goods in West Jordan is a destination for sports, exercise, officially licensed, and outdoor equipment needs. It carries a wide assortment from top brands, including footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment. The store is well stocked and clean. Experiences with staff and service vary. Many are knowledgeable and helpful, going above and beyond to provide helpful information, sending customers where they need to go, and making them feel appreciated and respected. This helpfulness is noted in areas like baseball, golf, fishing, and bike tuning. However, customer service in the soccer cleats section was not great. The system for trying on shoes did not work well in practice, with an employee providing incorrect shoes and being difficult to find, leading to frustration. While the store may not always have exactly what a customer needs, it often carries items unavailable elsewhere. Pricing experiences can also vary, with one customer feeling an attempted sale was unfair. Overall, it remains a go-to location for a wide variety of sports and outdoor needs.
Yarith (sp?) was an absolute delight. I hate this location but my interaction with her today was such a joy. She’s a ray of sunshine and so polite. I will come back to this store just for her. She’s amazing.
January 2026
Found what I was looking for. Alex was especially knowledgeable, and went above and beyond providing me with helpful information.
December 2025
Hey Guys i wanna say yusuf is such a hard working man. I love the empathy and work ethic he has for me and my cousins.
