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November 2023 by Randy Stockdale
Very helpful even though they were exceptionally busy the day after Thanksgiving. Fit me in and took care of my destroyed tire.
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November 2023 by Dante P.
I told there was a wait time and I agreed to it. Waited patiently and they took longer than expected. Asked for 2 tires to be changed. Waited a little more than 2 hours for the service to be complete. Would recommend another location with better management. Thanks for the service you provided.
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November 2023 by J H
Demetrius is awesome. I’ve had to replace tires on two of my vehicles and happened to get Demetrius both times. He’s extremely helpful and remembered us from the previous time. I won’t take my cars anywhere else but in the future.
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November 2023 by Fatai Tuifua
Pedro was amazing at assisting and educating me with getting new tires. Thank you for working hard to ensure a poor educator’s safety ????
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November 2023 by Sam
This is the best discount tire store ever. Bryce was extremely helpful and on the ball. He took special care of an elderly woman that came in while I was there. I was blown away by his manners and the way he interacted with her. Outstanding!
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November 2023 by Spencer Crowther
First I would like to acknowledge Cy and Bryce for their superior professionalism and customer service. I went to discount since I needed a full set of tires for my Durango. Unfortunately due to shipping issues my vehicle was delayed by two days, but the care and attention to detail that Cy and Bryce showed, still gave me a great experience. And they made the time lost from shipping not even an issue in the end, Thank you!
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November 2023 by Matt Johnson
After shopping around a bit and getting the run around from the dealership, I will just go straight to Discount Tire from now on. They got the tires I wanted in stock in a day and made everything super easy. Great customer service and fair prices.
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August 2023 by Logan Terry
Great location! Staff is hard working, and get things done in a timely manner. Bryce helped me out, and did a great job! Highly recommend him and his coworkers for any tire job.
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August 2023 by Mama Lise
Clean store. Quick and Efficient staff. Great location. We are certainly glad to have them in the area. Walked out to go to dinner and found a low pressure msg stopped by and they found a nail. They had the new set of tires, we were planning to get new set in September anyways, on and aligned for us In a half hour. Off for dinner☺ hardly a hiccup in the evening plans thanks so much.
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June 2023 by G A
Great customer service. Willing to price match with competitor's.I had a tire that we bought from them start going flat after a couple of years. It had a side wall bump develop. They were unable to repair it so they prorated it for $77 towards a new one.
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June 2023 by Daniel Dickson
This store is awesome. I’ve always used Discount Tire and have had great service and experiences. I’ve been to this store a few times for tires on cars and a trailer. Today the associate Bradley helped me find the right tires and make sure everything was taken care of. He made it very easy and gave options to consider. Nothing but good things to say about this place.
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June 2023 by Sarah Dex
I found a screw in my tire. I went directly to this location (I didn't have an appointment). They were slammed with customers. I had to wait about 30 minutes. But they took my truck and removed the screw, fixed the flat tire, rotated my tires and retained the sensors... and checked all my other tires to make sure they are all good. They did this for FREE!! They said it's becsuse I'm a loyal customer and they appreciate my business. My jaw hit the floor! Thank you Discount Tires! ? You definitely have my business!!
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June 2023 by DK
We hit a pot hole in Draper that almost swallowed our car. Needless to say we had a bent rim. We took it to another tire shop that I will not name. They told us that there was no problem with the rim and put a new tire on it. As we drove away we knew they were mistaken. Long story short we ended up at Discount Tire and Bradley helped us resolve the problem. He placed the tire on a different rim and the problem was resolved. Bradley was very professional and helpful. I hope his management sees this post and rewards him.
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June 2023 by Susan Rennemann
Took our 2005 truck in to get tires. I need to give a big shout out to the West Jordan Store Manager Shawn, Demetrius (Assistant Mngr). Cy ( Assistant Mngr,) Ernesto ( Associate). Never have l experienced such a great team. They communicated so well and kept us informed of every detail. They all went above and beyond expectations to help us!
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May 2023 by Robby
Terrible experience. The amount of employees just sitting around twiddling their fingers was absolutely ridiculous. Brought in my car to have a tire looked at that kept losing air. I was originally given an estimate of 25 minutes. I ended up leaving the shop over an hour later without ever having my tire looked at because I was sick of waiting. Go anywhere else.
