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June 2025 by Josh
Online shows they close at 9pm the store sign shows 10pm I got there at 8:01pm to find the doors locked and have someone drop the gate in front of me. Waste of time fix your hours so people don’t come out just to be turned away.
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April 2025 by David
I don't know why they hire the people they do. They hire the most unconnected people to gaming for a game store I have ever seen not to mention the girl who opened the store 4/22/25 couldn't even open on time. If this is the future of GameStop please do yourself a favor and just close down
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April 2025 by Raineil Bailey
Slowest service ever! I was waiting in line for more than 20 minutes.
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March 2025 by Berni Buhler
Their Always friendly here.
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March 2025 by Caney Parks
Rude employee. Won't be coming back.
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February 2025 by Pio LuisR
an embolden employee (Kaitlin) asked me if my dog was a service dog. I said no and she told me to take my dog outside because she is not a service dog even though I have brought my dog to this locations dozens of times before. Told her i would take my business elsewhere. 😂 what a joke
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December 2024 by J (jayrodkoji)
Always great and very helpful at this location!
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June 2024 by Jolene Lemmon
I came in clueless, trying to find out if my PlayStation 2 still worked. Gus was amazingly brilliant and helped do a complete problem solve/tech-support job. He helped me get my system up and running. He is very skilled in his customer service, (patience, kindness these things go along way), and his knowledge base of the systems and what they were worth as well as how to keep them working was priceless. Thank you so much Gus for all your help I highly recommend anyone coming in, as he represented GameStop very well. This guy deserves bonus!
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May 2024 by Kevin Nguyen
I tried returning a game within 7 day time frame and the person working[aaron] said I should wait to see if the guy on fb marketplace goes through with selling me the game cheaper than what I bought it for through gamestop. I didn't want to but ended up listening to him. He said i had 15 days to return it. Then I tried coming back after 9 days since purchase and he tells me oh 15 days is only for store credit, 7 days is for cash back. He didn't tell me that up front. Shouldn't have listened to him, cause he left out the details about cash vs store credit. They need to disclose return time frames more clearly
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May 2024 by Kimba Key
Friendly
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May 2024 by Thurmanator
I usually have good experiences at this store but today I had an amazing experience. I usually do the surveys on the receipt but I guess that's no longer a thing.
I really wanted to leave positive feedback for Joe, he did a great job helping me out and was extremely friendly and cracking some solid humor even though I came in right at close. I am used to people being upset or cranky when I end up doing this (graveyard schedule can be rough for me to get things done) his professionalism and happy attitude to helping me out was very appreciated and I want other customers and gamestop employees to know how much I enjoyed Joe and his service tonight. Thanks again!!!
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May 2024 by Ethan Jillard
I haven't been into a gamestop in a while but I felt super welcomed into this store. There was an employee named Gus that was super knowledgeable and helped me find what I was looking for, he even had some good jokes! Gamestop, if you're reading this, give this man a raise ? Gus really helped me rekindle my love for brick and mortar stores! 10/10
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April 2024 by Rob Isaacson
DO NOT BUY NEW HEADSETS UNLESS YOU KNOW THEYRE EXACTLY WHAT YOU WANT. Usually pretty happy with this shop and employees, BUT, bought a headset on an employees recommendation which turned out to have a known issue with the mic. I was offered a warranty in the event of it breaking, which I turned down, and then find out after asking about returns that the warranty would allow me to return this expensive garbage. I was NOT told this upon purchase. Now I have a headset to unload somewhere, what a waste. Shop online!
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April 2024 by Richard Monson
The last time I was in store took 25 min just to ask if they had power cord for a xbox-one s as. All ways they did not have in stock. Then they tried to sell me a cord to a xbox one that was 3 time the cost a single. I think I'll taking my bissness any place but there
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April 2024 by Shane Hakala
I am writing to request the cancellation of my GameStop Pro membership, with membership number #............
My request stems from the recent change regarding the acceptance of the $5 Pro monthly rewards on gift card purchases. As an active member, I have greatly appreciated the benefits and rewards that come with the GameStop Pro membership, including the $5 monthly reward. However, learning that this reward can no longer be used for gift card purchases has been disappointing and has significantly impacted my shopping experience with GameStop.
As a direct consequence of this change, I find myself reconsidering my loyalty to GameStop. I have been a loyal customer for a considerable amount of time, but this alteration in the rewards system has made me reassess the value of maintaining my Pro membership.
Given the circumstances, I kindly request the cancellation of my GameStop Pro membership effective immediately. I would appreciate it if you could confirm the cancellation and provide any necessary information regarding the process.
I want to emphasize that my decision to cancel my membership is not solely due to this recent policy change, but a reflection of my overall satisfaction with GameStop’s decline in services including practices from managers. they steal discounts and rewards from customers. (I was told he has done this many times.) And other rude and unprofessional behavior I have received from them. Behaviors I have reported in the past yet never get addressed, Leading me to believe that GameStop supports and encourages this treatment of its customers.
