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November 2023 by Jeff Gray
Communication was above and beyond expectations. Sig was who called me, he kept me informed at every step, which was refreshing as I had become used to being ignored by a chev dealers service department located in Murray.I have already recommended Higgins to several friends.
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November 2023 by Eric Woodruff
I am extremely happy with the work that Higgins did. Sig was more than honest and forthcoming about problems they encountered while working on my car. Even with the issues, they were still able to complete my car on the date that was promised. Thanks Higgins
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November 2023 by Tom D.
Incredible staff and owners.They repaired a problem on a repair 3 + years old. They should be your first choice!Thank You Higgins Body and Paint.
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November 2023 by Ashley Rees
Higgins is always so good to me when I come here. They are kind, quick, and efficient. There is nowhere else I would trust with my car. I love the staff here. My car always looks perfect when I pick it up.Services: Painting
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October 2023 by Cameron Martin
They repaired the back door of my truck after someone backed into it and dented it. They were very thorough with the repair and able to correct damage that I didn’t even spot at first. Their communication was top notch and the quality of work is also top tier. Very pleased with the quality of work. At first I was a little surprised that I couldn’t even get a quote for almost 3 weeks but once the quote was done they scheduled me in for repairs and got it done earlier than anticipated. The initial wait for quote was well worth it.
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October 2023 by Abbie Allen
Higgins is amazing. They take great care of vehicles and are error free. They even washed my vehicle prior to giving it back, earlier than the expected date. The staff is so friendly and accommodating. I highly recommend Higgins, you will not regret it.Services: Painting
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September 2023 by Arleyah Nicole
Very satisfied with their work. Took my car in with a horrible dent from a car accident, Got it back good as new. Like it never happened! They also replaced my headlight! Very thankful for their front desk and repair fellas and ladies!
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September 2023 by kai tuita
I brought my Honda Civic here because Honda had them listed as an authorized dealer for parts and repairs. Very happy with the repair, great people. It's a people ran company, not a conglomerate or cooperate business. They addressed my needs, my concerns. Everyone was super nice, friendly, and professional!
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September 2023 by Courtney Ryan Haacke
These guys are amazing. Amazing customer service. You can tell that they really care about their customers and want to make the experience good for them even though they're in a shoddy situation by having their car in the repair. Quality work, excellent communication. Stop looking for other repair places and just give them a call for an appointment.
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August 2023 by Melanee Potter
I've been to Higgins several times. They have always done a phenomenal job and treated me so well. Big shout out to Melanie. She's awesome!Update: I got my car back in less than a week. It's good as new. Paint match is spot on. You can't tell there was any damage from the asshat that hit my new car. Thank you so much Higgins crew!
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August 2023 by Kevin Rusch
It's rare that taking your car in for repairs is an enjoyable experience but the amazing team at Higgins makes it happen.Their front desk staff are friendly, professional and amazing at their jobs. Their technicians are all very friendly and do a great job of explaining what the plan is, the cost and timeline.They do great work and the my favorite part was that they detail your vehicle....like a deep scrub professional detail inside and out. Such an amazing touch and as the owner of two active dogs who shed a lot of hair and mud it really made my month. Thank you Higgins!Services: Painting
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August 2023 by Gregory Robinson
These guys do a great job! They kept me up-to-date every step of the way. The car was done better than expected! I would absolutely use them again if I need to.Services: Painting
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July 2023 by Dan Elmer
I’d like to start out with I have Allstate insurance so I went to Higgins trusting that they would do a professional job based on their reputation,I was sorely mislead,I had an accident where my vehicle sustained a fair amount of damage to the front end, bumper, driver side fender and hood. So I dropped the vehicle off for the estimate/repair. They went ahead and did the estimate and proceeded with the repair. Understanding the amount of damage I assumed it would be significant amount of time to get it completed. With that being said, it did and then some, I reached out to see what the delay was and I was told that the hood was damaged in shipping, that was understandable.So I proceeded to be patient considering it was not their fault. So they got the part and finished up the repair(s) to their standard of “excellence”So I was notified and came in to the shop's West Jordan location. I looked over the vehicle to insure that everything was fixed, I found that there was a lot of overspray to include on the windshield as if they hadn’t looked at it at all. Also I found that the grill wasn’t painted all the way and blatantly obvious that they didn’t even look at it again.So I had them mark the areas and I left the vehicle with them once again to make the noted corrections.I was notified again that my vehicle was ready for pickup, went into the shop where on inspection I found that they had overlooked that the vehicle hadn’t been protected while it was being painted because I noticed they paiinted over some dust or sand leaving high points under the paint.At this point I requested that they transfer me to another shop so they had me go to the north Salt Lake location.They took in their shop up there and proceeded to correct the mistakes AGAIN!I went im to inspect the vehicle again where I thought everything was ok.Then after driving the vehicle for approximately 300 miles I noticed that where the paint started to chip on the edge of the hood and bumper area due to Utah roads where you get peppered with rocks and sand on a continuous basis. That the primer that was used was what appeared to be white caused the paint dark blue to look as if it had white freckles. Which I know wasn’t that way before the accident, it was a dark primer on the original paint job.Brining this to their attention they response was well that’s the way it came to us from the supplier. I found that to be unacceptable along with everything else NONSENSE up to this point.So a year later (I have a company car) I haven’t driven the vehicle much I’m still finding obvious things that are wrong. The hood isn’t lined up not even close to correct, again blatantly obvious. See attached picturesI just want things to be correct after all I have a reputable insurance company Allstate and I thought I was dealing with an equally reputable business.As a 22 year military veteran it is my firm belief that honesty and accountability are the two core values that everyone should abide by PERIOD!I had to take the hit against my insurance policy of over $9K and I got a $2 repair value!! I want an answer why!!
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July 2023 by jess c.
Had someone side swipe me and damage my entire left front side. After contacting insurance and picking this place because it was closest to me, I admit I had no idea what to expect as I had never used this place. I had not gotten in an accident before this, Higgins kept us updated on scheduled appointments, and gave us an estimated timeline of when our vehicle would be done. They finished before that estimated date! They were always kind and friendly in their service, willing to work with you and understanding of your situation! The work afterwards on our vehicle was spectacular! You can't even tell I got side swiped and I am so happy with the results! I would definitely come back here in the future and would trust them and only them for sure!
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July 2023 by Diana Laylon
Part 2- So I had to take my car to get looked at. I needed an oil change anyways. I explained what was going on. I had 66 miles left it said. So I filled it up. It took $16.00. It brought it up to about 135-140 miles left in the tank. I could not add more. So later that day the service guy called.Well my fuel pump assembly snapped in half. It was inside the fuel tank. They are hoping to get the part tomorrow. I had explained everything to my insurance company and the Higgins Auto Body. So I'm out my car again. I could not go anywhere long distance because I didn't know how much fuel I had. Don't get me wrong, they did a beautiful job on the outside. But these auto body places need to listen. I couldn't just take it back to them because they were 200+ miles away.
