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February 2024 by Gay Johns
Took my car in because my rear brakes were making noise. The tech insisted it was the front brakes. I told him I recently purchased the car and the front brakes and rotors were done about 8 Mos ago. He said the pads weren't worn but looked old, like maybe the car had been sitting for a while. He quoted me so much for the brake pads and so much to clean and adjust. How can you install new pads without cleaning and adjusting? Doesn't make sense to charge extra. Against my better judgment, I let them change the pads, and I drove away with my car making the same noise I brought it in for. Don't take your car here for anything other than oil changes, that's all they seem qualified for.
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January 2024 by Marsha Tiemann
They helped us out last minute. Nice attitude ?
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December 2023 by Theresia Taylor
Went in for oil change, and with further checking found a cracked header. Thank you for the heads up before I went 1700 miles for the holidays.
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November 2023 by Tai Ip
Super nice staff, needed a emission exam for my registration and they did a quick and super job, manager also gave me super price, definitely will come back again.
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September 2023 by Vision27
They need to make sure they wipe down the outside of your windows with a clean cloth, otherwise they spread around dirt making them more dirty leaving from when you arrived. Also, really wish they would bring back vacuuming inside your car, for nearly $100+ for an oil change now, that feature was nice to have, especially now that covid isn't a huge massive problem anymore.
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September 2023 by Megan Gavin
Never been more satisfied with a jiffy lube in my life! Me and my boyfriend are from out of town, and the last day of our trip my car broke down. Tasha saved the day with selfless and competent service. She went above and beyond for us, not only fixing the problem, but letting us know she really cares about her customers. Definitely the world’s best customer service we had ever experienced! I highly recommend you ask for Tasha if you ever have car troubles.Service: Auto engine diagnostic
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September 2023 by cydney atkinson
I have been to this jiffy lube a hand full of times because it’s closest to my house and every time it is a nightmare. They are always so slow and have 3 to 4 people standing around doing absolutely nothing. This is the last time I will ever try to come to this location I will be driving to a different one from now on. I pulled in for a top off, they said it would be 5-10 minutes. After waiting for an hour I thought it was finally my turn and they pulled a different car into the bay. I just drove off. I watched 1 person the entire time work on one tire the whole time I was sitting in my car and everyone else was standing around eating pizza at 4pm. While they had a open bay for 15 minutes before pulling in the next car. What a joke. Went down the street and that jiffy lube got me in and out in less than 20 minutes. Lesson learned.
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August 2023 by Briana M.
Tell me why I went to this location and wanted to charge me 1600 dollars to get my brakes and rotors and I went to a different jiffy lube and they charged me 1100. Scam.
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July 2023 by Julie McNeill
I am from out of town. So glad I found this place. They got me right in. I needed an oil change. They got me right in and checked all the fluids and pressure of some. Let me know what to keep an eye on for later. Very nice crew. Thank you
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July 2023 by Wade Hintze
Great crew they stayed late trying everything to get me a serpentine belt and didn't complain once Tasha is an awesome manager. I appreciate everything they did and for staying late I would recommend this store to anyone very professional service
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July 2023 by Joshua Forester
I had my car break down on 78th and redwood and had my vehicle pushed over to Jiffy Lube. Immediately had 2 gentleman come out and assist me they tested my battery and showed that it was bad. They got right into finding me a deal to help me out with it. they even pointed out my low brakes and replaced my brakes while I was there. They were very open and communicated everything to me the entire time. So thank you to the 2 gentleman Chris and I believe Casey for helping me out!Services: Brakes
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July 2023 by Kristie Kimmel
Went to get the emissions done on the SUV I just got (Yay!)- w i had gotten there about 35 min before they closed. The exhausted look on the guys' faces, had me a little worried but they all ended up being very helpful. I didnt quite understand what was going on with my vehicle and even though the young gentleman spoke very fast, he still was willing to explain everything in final detail for me and my over analytical mind. They also, gave me another 2 times that I could go back to get it passed before needing to pay the 45$ again. Nice job Jiffy Lube, and good customer service as well!
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July 2023 by Josslyn Night
Don’t appreciate a tech braking oil filter housing and blaming the last person who serviced it! May or may not be true but as a fleet service worker myself I wouldn’t have strong armed it knowing it’s plastic. Maybe call the owner and ask before! I don’t appreciate recommending a mechanic with less than desirable reviews. Will not be using a jiffy lube again!Service: Oil change
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May 2023 by Renae Roberts
I called to ask a simple question. I waited on hold for 30 minutes just to be hung up on. I called back and received a guy who acted like he's never spoken to a customer before. I asked my simple question " Do you do emissions on a diesel engine pickup truck". He returns with "You want a service done on a diesel engine pickup truck"? I then repeated myself that I needed to know if they will do emissions on one. He then stated that they don't have a guy there today. I said "So, the answer is yes, just not today". He responds with Uhh I guess. That's some amazing customer service, and knowledgeable techs you have. I will not be giving my business or money to this store ?
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May 2023 by Bohdri Bateman
I highly recommend taking your business elsewhere. Very disappointed in the service of this Jiffy Lube, in a hurry to get out of town and in need of a quick oil change and tire rotation (a 15-45 min job minimum to maximum) we were held up for nearly two hours, not to mention there was no wait when we arrived. BSServices: Tires
