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November 2023 by Michael Carter
Mike did a fabulous job! Fixed everything to a perfectly running condition! New timing change! Almost a complete engine overhaul. Went way beyond what was required at no additional cost! Utah’s #1 mechanic! Superior job on a 2014 Ford Explorer!Services: Auto engine diagnostic
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October 2023 by Tammi Gonzales
The people at M1 were great to work with! Kept me up to date on what they needed to repair and the quote was exactly the same as I paid. Unfortunately, my truck was stolen from the lot, Mike did work with me on the cost of repairs needed. First time using this shop and I will be a return customer.Service: General repairs & maintenance
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October 2023 by 91b1p
I have older vehicles from the early 90's with issues that need hard to find parts sometimes. Other shops can get me on the calendar in a couple of weeks and keep the car all week. M1 gets me in the next day and done in 2 days tops. They communicated well with me during the repairs. Couldn't be happier with their service. Very pleasant and accommodating.Services: Transmission
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September 2023 by Hooks, Knots & Love
At the time I called M1 Auto they were booked however, they took my Maxima in and was able to squeeze me in into their tight schedule for a full diagnostic. Glad I took my car to them because they found more than the main reason I took the car in in the first place. Up front staff and phone rep was very personable and welcoming. I'd highly recommend their services. I like their old school vibe approach of business. As far as pricing, it was to be expected as inflation have affected all floors of businesses. Per my son's outlook because he was with me ... the price is mainly labor costs. So to conclude, after receiving our Maxima's full diagnosis ...my son opt to work on it to cut cost. Diagnostic sure helps pinpoint issues that our eyes can't fully see. Thanks M1 Auto!!
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September 2023 by Swen Sullivan
Mike and his crew do a great job. One of the newly installed control arms on my wife's mini-van had a manufacturer defect. Fortunately, it was covered under their warranty. Mike got it in and replaced the problem control arm. I highly recommend M1 Auto. Car repairs are never fun, but I really appreciate M1's quality of work and especially their integrity.Services: Steering & suspension repair
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September 2023 by Nathan Montgomery
I took my company truck to M1 Auto to have the front suspension repaired. I work for a Radio-communication company, we do a lot of off road ATV type work to travle to communication towers. We had a very spur of the moment repair need which M1 Auto was able to facilitate. They did an excellent job at a reasonable price in a responsive time! I will do business with them again in the future.
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August 2023 by KiT ToN KiN
I just picked up my carMy mother helped me Tremendously!My drive shaft went out, a U Joint. Everything is certified. I have a warranty.I have all the paperwork.Listing all they did. I am going to put it on my car insurance app- in the glove box .The folks here were very patient & helpful with all our questions. They gave me informative explanations. They were quick with as much work as they performed.Decently priced.Fast. Friendly.They ar well established & been here a while.It is next to one of my favorite shoe stores.Thanks Mike, & all the folks at M1 Auto Repair.No more Jiffy Lube. I'm bringing my car straight to you guys.it's nice to know that there's still some decent people that you can count on for your peace of mind for your vehicle..... that can be very important these days.You guys Rock... Vroom vroom!
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August 2023 by Kellie Oke
Took my vehicle in and was told I needed a part, I paid for the part an other costs as suggested. My vehicle then continued to act up so I took it back and was told it was just a fluke and they couldn't find anything wrong with it. My vehicle then died on me and I had to get it towed which could have been avoided had it been diagnosed correctly the 1st or at least by the 2nd time they looked at it. Towed my vehicle to a different mechanic to be repaired. Staff is friendly and I like their system for seeing/understanding and paying for your invoice.
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July 2023 by Jackie Clark
I read all the reviews and they were all good but one. Mike answered the bad review. Good answer. I know if I left messages and no one called me back, I would go into the shop. I called and mike fit me in pretty quick. Nice man. Car works great. I thought the price was fair. Overall, I was very happy. I just moved to Utah from Colorado. I feel lucky I found an honest auto repair shop from the get go. I will use them again for sure!Service: Electrical repair
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July 2023 by Jay Maher
I had a problem where my A/C would only blow hot air, so I called them and secured a spot for the same day.The diagnosis took a couple hours, and in that time they found all the problems. They showed what parts I was paying for on the receipt, and even did extra work past their closing time to clean out my air filters which were apparently completely clogged. It worked like a charm and they work even better than before!Plus, they were kind enough to do a simple fix to my girlfriend’s windshield wiper free of charge. They’re very respectful and knowledgeable, and I’ll definitely come here again.Services: A/C installation & repair
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July 2023 by Shane Kirby
Seems their expertise is with A/C. My air conditioner works great now, thus the stars... other than that, they could not find a fuel leak that this car is apparently known for. Even with 3 mechanics looking at her. When, after many... MANY ATTEMPTS at communicating, Mike didn't respond, I gave up on this shop and took it elsewhere and the advisor immediately pinpointed the leak at no charge, so had em fix it. He also made some great recommendations and now I have a new shop I can have a great relationship with for all my vintage Toyotas!!! So, a thank you to Mike is in order for sure!!! The lack of communication pointed me towards another shop. Without these guys here, I'd have never found a great shop... So, thanks Mike I appreciate the great A/C work on my vehicle...can I recommend M1? Yes... just don't expect any decent communication any you're golden. They did a great job on my air conditioner!!! I am very grateful to his mechanic. Sorry guys, I wont name the other shop here out of respect for M1 as their mechanic did a fantastic job and took care of my car very nicely. Theyre reasonably priced as far as shops go too! Very fair...
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June 2023 by Adelis Wilde
Last year, I slammed on my brakes to avoid hitting a dog on the road (he left the road just fine in case you need to know) and we had no idea what was going on when the brakes just... stopped working? It was scary. We took our car in to M1 this time because it was the closest to our house and we could drive it as slow as possible over there to ensure we were still safe. These wonderful people were so quick, efficient, and communicative. We knew within a couple hours what all was wrong (there was a lot), what they had to do, and how much it was going to cost. The only wait we had was when they had to send out for some parts (which is completely understandable!). From the time that they had my car to the time that it was finished, the only time they weren't actively working on it was when they physically couldn't. The payment plan company they use is also so easy to work with and approves for a lot more than I have seen other loan companies offer.When we noticed an oil leak a couple of weeks ago, guess who was first on our mind! M1, of course. The experience from before made such a big impact on our lives that going to them again was a no-brainer. We were able to schedule a drop off very quickly and, just like before, knew exactly what was going on within a few hours. They fixed it efficiently and now everything is running smoothly again!I am so happy to have just happened upon this little family owned business. People always say they don't believe in coincidences, but I'm pretty sure this was one.Thank you guys so much for all you do! We so appreciate it and hopefully (not hopefully lol), we work with you again soon!
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June 2023 by Luis Rosas
My Ford Ranger would unfortunately turn off when the truck would idle. I took it into M1 to get it fixed. I paid 600 bucks to apparently get it fixed. All that was done was just a few easy parts replaced along with a full diagnostic to the truck. Unfortunately nothing was found even though my truck still had the check engine light on but still Mike told me he did not know what was wrong with it and test drove it and said everything was fine. Mike told me to notify them immediately when something goes wrong with the truck so he may find someone better equipped and knowledgeable than he. I agreed. I then drove the truck home, within a couple of days of use, the truck was not running anymore. Does not turn on. Whatever was done with my truck made it worse from M1, I sent Mike text messages and voicemails detailing what had happened. But no response. I tried calling the location and left voicemails. No response. Terrible service. Fast forward months to today. I recieved a text from Mike. I told him what happened to the truck and he wanted to "get to the next step". After months of not returning my calls nor texts, I would rather take my money elsewhere. Not worth your money or time for a 50/50 shot at a good repair or one that will cost you more than what you're supposed to spend. I wanted to write this review when Mike got in contact with me and today was that day. After months, this place is definitely not worth it. Take your hard earned money elsewhere!UPDATE:Just recieved a text from Mike he was not particularly happy with my review. Apparently now I will NOT be getting a FREE diagnosis for further issues to be fixed that should HAVE been fixed for my Ford Ranger truck. I mean it has been months since I have tried multiple times to get in contact with them to fix these issues. My review is "Bad mouthing" from what I was told by Mike via text shortly after I posted my review. I find hilarious due to the fact that I will not write false reviews. Nothing but the truth and Mike told me that since my review I will not get a free diagnosis. Mike I speak to you now, imagine a plumbing issue is in your home where your family needs to live a good decent life, now the plumbing breaks, you call a plumber. Plumber "fixes" issue and says call the company or me if anything goes wrong again, few days later plumbing completely goes out and now major plumbing issues come to your family home. You call the plumbing business leave voicemails, text messages. And nothing, you don't hear a thing for months. Will you accept a blameful apology from this plumbing company? No you wouldn't as I have done here. You blamed the late response due to being short staffed, but not short staffed enough to recieve new customers. Again this review is based on my factual experience. Do not waste your hard earned money here.Services: General repairs & maintenance
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June 2023 by solomon aliche
M1 auto repair is simply amazing. They were super responsive and most of all very transparent and fair with their quote. I would highly recommend!
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June 2023 by Brandon B.
I had to leave on short notice to California and my car was making an awful noise. They took it in and assessed the problem that same day and offered me a fair estimate. After using their simple web service to agree to the repairs, I was able to pick up my car by noon the next day. It's unfortunate I'm limited to 5 stars, they deserve 10.
