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March 2024 by Matthew Bowlin
The product offered was phenomenal. Very delicious. I had the tray with 4 itialian I've flavors and custard on top. The place is crammed, 15 people max sign when there was clearly more people in there to get served. Service was slow, and the outline in the building didn't make any sense and was confusing.
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March 2024 by Jay J
Ice cream was great, but the worker Bailey was being really sassy not just to me, but her coworker. Not an amazing experience. She would talk over her coworker when she would try to say something and give me sass. Not a very good experience.
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February 2024 by Sonya Low
The best italian ice and custard I've ever had!! Ice was smooth and full of flavor. Custard was so creamy and delicious. Highly recommend!!
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February 2024 by alex scott
Great place. Very nice
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January 2024 by Bob's last Anthony
Everything was great.
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December 2023 by Kiki
My server was Mackenzie today. She was absolutely WONDERFUL! What a pleasing experience. The ice was mediocre but her smile and friendliness made me bump up my overall rating of this place.
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December 2023 by Marley Jay
I love ritas and I'm sad they're going out of business but I bought a quart of cotton candy and there are tons of tiny plastic shavings in my ice.
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December 2023 by Craig Tangren
Went to Rita's on a whim and it was absolutely delicious. We got the Frozen Hot Cocoa & Peppermint special and it great. The staff we spoke to was great as well, good communication and a friendly environment. I'll definitely be going back as they rotate flavors as well.
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November 2023 by Adam Fabiano
Custard is great but the attendants working the counter seem like they hate you and their soft serve
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October 2023 by Aubree Pullan
This place has gone downhill. Used to taste good and now tastes like chemical... Multiple times I've gone in and it never tastes good. They are under new management but still have the same workers that are awful! Really need to step up their game and cleanliness as well
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August 2023 by Leo Hernandez
Customer service is not the best and the Italian ice (shaved ice) was mostly watery, not recommended, the only reason I gave 2 stars is because the custard is very good.
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August 2023 by Legendary Baller
Overall great experience. The one girl who was working the day I went was doing great. One disappointing part was that she was working alone and she is 15
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August 2023 by The Dank Side of the Moon
Ice cream great, but the workers act like it’s your fault they work there..
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July 2023 by Damian Chavez
Only a 5 star because of the service and the ice cream. But honestly I feel bad for the workers. It was super hot in there. Why would I want to get ice cream somewhere where it’s hot especially when I work in the heat all day. The owner needs to stop being cheap and fix the ac. Thank you
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July 2023 by Michelle Carlson
Absolutely HORRENDOUS customer service and the soft serve machine is almost always broken. I NEVER leave reviews, good or bad, but this Rita's is so terrible I would be remiss if I didn't say anything. We have tried giving this place a chance several times and every, single time it has been a horrible experience. The teenagers that are on duty look as if they are extremely burdened to serve you. One girl even sighed loudly and rolled her eyes at me when I asked for rainbow sprinkles; as if it was such a bother to walk over to the drawer to get them. Another time at the checkout, a teen worker accidentally knocked over the ice cream cone my husband had balanced on the counter while he paid. She laughed and unempathetically and sarcastically said, "sorry" and didn't even offer to replace it. Very unprofessional behavior and lack of quality service. We have found it worth the extra trip to the Rita's near Herriman/Riverton because the service is SO much better there (they actually greet you and smile) and the soft serve maker is never broken.
