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December 2022 by Kerri S.
There is not much good about this club any more. Today they wanted to change full price for an item that was discounted $5 per the shelf tag, just because i did not use scan and go, the app that never works. I did use self check out though?? Different prices for different methods check out? I returned the items to get my money back. There is just nothing here i cannot get at Costco.
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November 2022 by Aubrey H.
I've been a Sam's club member for a couple of years now. And it's best feature is the app! The Scan and Go is just like have self check out in your pocket. This location is making up dates to its freezer and refrigerated section along with bakery. I've purchased tires and that was a seem less process. Benefits of gas prices are appreciated. The early mornings or later evenings are prime for speedy fueling.
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November 2022 by Hunter Telford
Went to replace my tires and Antonio was very polite and gave me a call right as my car was finished
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January 2022 by Les M.
Pretty much a super spreader location. Don't care enough about their employees to require any pandemic precautions from customers.
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December 2021 by Christina Adamson Yarbrough
Gorgeous Poinsettia’s for a great price!!!!! Home or neighbor gift!!!!!
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September 2021 by Juanita Flores
Store is very clean and the employees take pride in their store. The employees are very nice and helpful, very welcoming!
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September 2021 by John S.
Get more tables for your food service. Such an obvious problem that happens daily of people have no place to eat their food. Yikes.
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August 2021 by Gladys Lopez
Excellent Customer Service
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August 2021 by Janet Kolb
I love Sam's Club But the electric motor chairs are at the exit door now instead of entrance.. Which does not make sense being disabled an walking with a cane its hard for me as I'm sure many others..also it says 100% full but runs out after 10 minutes of shopping so there you set!!! not being able to move...Although a couple.employees helped both myself and my daughter as her went dead too..I am suggesting please move the electric chairs to the entrance for the senior citizens and disabled... This would be a excellent consideration I am sure many will appreciate also..Thank you,,,.A loyal shopper.
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May 2021 by Susan D.
I have shopped this store for so many years and I've never had such horrible treatment ever!! I have always just checked myself out to save time but this week I needed help because I had so many bulk items and I'm older and they were heavy. The cashier saw how much I had and rolled her eyes in disgust. She would not help with 1 item in my cart and seemed so angry that it took me too long to lift all the items onto the belt. I was so upset I wanted to cry but just did it anyway. Then she wouldn't load 1 item into my cart and looked so impatient. I had people lining up behind me so I was trying to hurry but my back was killing me. Because I was hurrying the items weren't placed as well as they could have been and when I got to the parking lot they started falling onto the asphalt. Kind people were trying to help me but the tears started rolling down my face. When I finally got my food loaded into my car I called to talk to the manager and he seemed mad because I asked to only speak to a manager and it took a long while for him to get to the phone. He simply said "I'll talk to her!" And hung up! I'm done with sams club. I spent over $40,000 there last year alone. No one should be treated like this. Ever. Costco has a Jew permanent costumer!
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October 2020 by Steve Howard
I made an appointment to have 2 tires mounted that purchased at Wal-Mart. Wal-Mart had closed their service bays due to Civid. I figured since both companies are under the same corporation that they would do the job. The employee thought so too, since she had seen others get tires done that way before.I showed up and was told its strict company policy that they couldn't mount tires bought elsewhere. I said it's freaking Wal-Mart. You guys are the same company. Oh no sir! Its strictly forbidden. Id understand if I bought them at Big O or something, but this is ridiculous. You'd think that with Covid-19 there could have been something they could do to help.From now on I'll do my business at Costco.
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September 2020 by Jennie Perez
Don’t order a cake from here if you need it by a certain time. I ordered a cake for a birthday party, I even verified the time 4 days prior. My husband showed up at the said time and waited over 45 minutes for it to be ready (noon). No apologies or even a phone call to let us know they would be behind so we could make other arraignments.
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June 2020 by Heather W
The employees are driven to help their customers. I really appreciate their kindness in assisting me with my battery today, and my tires in the past. Honestly I feel like they hired right when they took on the people they have there. Thanks guys! You rock.
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April 2020 by Stuart Roberts
Shame on you Sam's Club for doubling the price of eggs. Every other store in the area still has them at normal prices. $7.26 for the double 18 pack.
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April 2020 by Rocky M.
Very disappointed with Sam's Club delivery. I placed an order on April 6 for delivery on April 10. When I ordered everything including toilet paper was in stock.On the day of delivery I was notified the toilet paper was out of stock. The thing is is I was in Sam's Club two weeks ago and while there I witnessed one of the workers pull a pack of toilet paper off somebody's cart that had ordered supplies and gave it to a customer that was in the store. This is not cool that Sam's Club does not honor their available items when ordered online. Super disappointed.