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September 2023 by John Ellsworth
I went online to reserve a unit. I used the gate code and went to my unit. Wednesday night. Then found out it required a special key which required me to call the phone number on website. There was no mention saying I needed to do this in my website confirmation.I was able to reach someone who called me back after I left a voicemail.He stated my key was in the top box of a set of 3 lock boxes at the house next door. It wasn’t there. So I returned the next day, Thursday at 530. This time he said it was in bottom box, there were several keys stuffed inside but not my unit. I texted and said it wasn’t there. He replied that there would be someone in the office after 10 am Friday morning. I arrived at 1030 am and no one was there. I checked both top and bottom boxes and my unit wasn’t there and another gentleman was fetching his keys.I suddenly wasn’t able to send a text or call the number listed,as if I’d been blockedSo now I’ve sent an email asking for a full refund l, but I have no idea when I will get a response
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August 2021 by Jeff Brigman (One Drop Nation)
Great place! Safe, convenient and the staff is terrific! Thanks Top Value.
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July 2021 by JOHN RUPP
Is Paula top storage is great, You can only hope to deal with people like him daily, Thank you young man
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March 2021 by James Harper
Open 24 hours and with a location that has fairly easy access to bangerter highway, 3200 and 4000 West respectively. Also located very near to Jordan Valley Medical Center
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March 2021 by Hilary Kirk
I was lucky to find this place after getting sick and being hospitalized I got behind and the people at top value worked months with so I wouldn't lose all my stuff. This is a great place
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January 2021 by Devin Bushnell
I like it here alot, they are very fair and will work with you.
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December 2020 by Jason Scruby
Super rude guys, hung up on me after saying 'We don't answer questions like that, it's company policy'. Not sure that the issue was, I was only trying to understand if by renting at this place they'll be raising rates as my current 'Extra Space Storage' location did without notice.Guess they don't want my business.
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September 2020 by Melissa Mills
Management is very helpful at this place!
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September 2020 by Cindy Tomlinson
Quiet, good location, open 24 hours
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June 2020 by Alden Williams
Excellent to work with, they work with you even after hours to make sure that you can get access as necessary. They give you their cell number so that you can contact them even when they aren't in the office, and they are the least expensive we could find, but that didn't come with a lack of quality! Great place!! Would highly recommend for anyone needing storage.
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December 2019 by Susan Rennemann
Top Value West Jordan was great. Jeff was always very courteous and helpful. This is my 2nd time renting there and will be back if needed and do highly recommend them!!!
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December 2019 by Paul Mills
Clean and well maintained units, secure and centrally located. Definitely recommend
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November 2019 by Shauna Pauni
I have been with Top Value storage now over a year and have been very happy with it. I have access to my unit when I need it and I feel very secure with my stuff stored there. The manager Jeff is always quick to respond to my needs and questions.
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November 2019 by Stephanie Knighton
Prompt and very helpful, also competitively priced. Geoff patiently answered several phone calls with my questions and helped me through every step of getting into our unit.
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November 2019 by Matthew Rodriguez
It was very easy & fast to get my storage at top storage & they have great prices & I would recommend them to anyone that needs storage they have all sizes & also have spaces to park trailers if you need!
