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November 2023 by David Solis
Did what we need.
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June 2023 by Austin Valdez
Don't waste your time booking with this place. We booked a reservation for a U-Haul and a trailer, check in to pick up, and show up during business hours. 2:20PM on Friday. Store hours say they are open til 5pm. "Sorry, we closed our U-Haul for the day and it won't be open tomorrow either." Mind you, they said to pick up the truck and trailer after 12pm. No courtesy call about closing early despite knowing about the reservation. What a joke of a company. If their mechanic shop is ran anything like their U-Haul services you're probably better off getting your vehicle fixed elsewhere too.
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June 2023 by Shianne Johnson
I suggest you rent from other U-Haul locations. This company over charged me for every little thing, including things unopened and unused. they will send you your receipt and "Give you an opportunity" to let them know if the receipt is incorrect. You can email them as many times as you want they will never get back to you. They don't care.
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January 2023 by Katelyn Olson
What a joke! I rarely leave reviews, but am really disappointed in my experience here. They overcharge you for everything. They warned me beforehand that they will charge for fuel and a cleaning fee if applicable. With that being said, I took a picture of the gas gauge before I took off. It was barely over halfway when I picked it up. Drove maybe 40 miles or so… made sure to put $15 of fuel in before returning it. Wiped everything down with a towel to make sure it was in good shape. Next thing I know, there’s a $150 charge on my account from U-haul.I called as soon as I noticed the charge and they said they had to put 10 gallons of fuel in and that I didn’t fill it up. Um, excuse me? Luckily I had a picture of it, but it took 3 phone calls to customer service and about two and a half hours of my time wasted to get it straightened out.That’s not all… they literally charged me a $25 cleaning fee, that they are not refunding me, even though I brought my own towel from home to wipe everything down.This place is a scam! Go somewhere else.
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January 2023 by Katelyn Blotter
What a joke! I rarely leave reviews, but am really disappointed in my experience here. They overcharge you for everything. They warned me beforehand that they will charge for fuel and a cleaning fee if applicable. With that being said, I took a picture of the gas gauge before I took off. It was barely over halfway when I picked it up. Drove maybe 40 miles or so… made sure to put $15 of fuel in before returning it. Wiped everything down with a towel to make sure it was in good shape. Next thing I know, there’s a $150 charge on my account from U-haul.I called as soon as I noticed the charge and they said they had to put 10 gallons of fuel in and that I didn’t fill it up. Um, excuse me? Luckily I had a picture of it, but it took 3 phone calls to customer service and about two and a half hours of my time wasted to get it straightened out.That’s not all… they literally charged me a $25 cleaning fee, that they are not refunding me, even though I brought my own towel from home to wipe everything down.This place is a scam! Go somewhere else.
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December 2022 by Josh Peterson
Worst service ever over charge me when they said I didn't clean my truck when I did! $200 really?
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October 2020 by Eric Mortenson
Showed up for my rental at the location I booked, only to find it had been moved to this location 10 miles away. It put us behind schedule, and then not only charged me for the extra mileage, but also charged me for gas even though I filled it to where it was when I received it. When I did online check out, had to sit and wait around 10 min for approval when I was already behind. Won’t be using again.
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July 2019 by Timothy Simpson
Awesome customer service. They made the whole experience easy and well worth it. I'll never go anywhere else!
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July 2019 by thomas osborne
Great costumer service and easy to work worth. Was able to set up everything over the phone with no problem. I would recomend these guys for a u haul truck any day.
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May 2018 by Luis Jimenez
Great customer service, and friendly as well they noted down all the info properly, will use this location again
