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April 2024 by Cyrus Biddle
DONT DEPOSIT AT THE ATM! I tried depositing money into my account and they stole $220of my cash, then they told me I had to wait a week to see if I can even get my money back.
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March 2024 by Abigail Sencion
If I can give it no star I would!!I sold my car to someone who got a loan with this bank a month ago they still haven’t paid my loan off like they said they did I been going wasting my time driving to the telling them I need that paid asap! That car was sold feb 13 and my loan is not paid off payment of that car coming up! All they said give us 24 hours to track the check and get back to me and I never heard an update in the morning like they said they would I had to come again to the bank tell them what’s going on why can’t the cancel that check and write a new one made me wait another day ! For them to barely start investigating where the check wasI have late fees now on the loan which should of been paid off a month ago ! I wasted my time showing up 3 times and they ain’t even my bank !!!I don’t have them as my bank be going looking for them to get there job done if it wasn’t for me noticing it they would NEVER!!! paid my loan off I don’t even have the car anymoreWorst experience and service
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February 2024 by **
Best bank in Utah, let's hope it stays that way.
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January 2024 by Colt Kelson
This location's staff members have always been very friendly/kind and professional to me. I've been banking there for over 2yrs now or more. So I would recommend this credit union to anyone who is in need of a good bank/credit union, for their banking needs! no complaints at all.
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November 2023 by Jintana Srithong
Not professional, not friendly, and very slow!
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October 2023 by BrittLee
I opened a account (Friday) they said they could print me debit card that day. Turns out they couldn’t their machine broke, told me to come back the next day so I did. Tried printing it again. Well Somehow that “blocked” my account. (Saturday) now telling me to come back Monday. Y’all block my account Because of y’all’s own doing but you can’t undo it???? Shocked rn ? highly dissatisfied and I’ve only had the account for mere hours.UPDATE: came back Monday still can’t help me. Still can’t unblock my account that they blocked!!!! Can’t print me a card as long as it’s blocked and no one offers any solution.WEEK LATER STILL WAITING FOR A CARD. No way to call local branches or find someone who cares!
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September 2023 by Yassica Marues
This Teller name Monica had no customer service , I asked for dividends earn and she kept giving looks and attitude for my questions. She did not wanted to ask for help. Inappropriate clothing for bank.
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August 2023 by Krey
I've been with America First for 10 years. If I could I would give the entire bank 0 stars as a whole
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June 2023 by Godo Rios
This is the worse branch, being here 2 times and both times there is always 1 or 2 tellers. And like 3 more just walking around. Have to wait for about 1 hr almost because they are so slow. If you don't ajve to come here pls don't so it or go to a different branch unless you like to waste 1 hr.
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May 2023 by Denisse Bello
this branch is a joke not even surprised at the rest of the reviews the lack of customer service it’s ridiculous
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April 2023 by Pamela Talili
Waited for an associate at the desk to assist. Two ladies chatting up in the office laughing then one exits the office. Waiting for almost 15 minutes still didn't get any help. The chair I was siting was right next to this office. So frustung.
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April 2023 by Melody Hill
This one woman at the front desk seemed annoyed helping me ? like my bad I’m still learning about finances omg . If you can’t stand human interaction DONT WORK IN CUSTOMER SERVICE! Anyways… the manager was nice.
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March 2023 by emanuel laurel
I wouldn't recommend there remote loan agent. If your inquiring about mortgage don't go into the loan branch because they can not talk to you about home loans? This credit union is ok but there branches are falling off.
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February 2023 by Remmy Erickson
In general, I like America First. There have been a few negative interactions, but they are easily the most helpful credit union I've ever dealt with. I'm grateful for the help they have given me and my family.
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February 2023 by Artem Magdalin
I had an employee named Taylor/tylor (feb 3)idk the spelling of his name. But this individual hand counts my money. Puts into the machine and gets a lower amount. So a lower amount was deposited. Basically said “sucks for me.” It was less than 10$ so I won’t do anything after this review. But he should have 3 times counted by hand. And been more concerned that my money got played with. I will be back tho cause I love America first. :)