AutoZone West Valley City #3689 in West Valley City, UT is a well-known retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the wide selection of supplies and parts available, and the staff's effort to find items if they are not in stock. Repeat visitors have experienced good service during multiple visits. However, some reviews mention issues with management, such as long wait times and insufficient staff helping customers. Despite these concerns, many customers enjoy shopping for car-related products like windshield washer fluid, air fresheners, and stickers. Overall, AutoZone offers a variety of automotive products and strives to meet customer needs, but some improvements in management and staffing could enhance the shopping experience.
I just had to give a big shout out to James! He was absolutely amazing—taking such great care of my car and going way beyond his job to make sure everything was perfect. His dedication really stood out, and I truly believe he deserves a raise for his outstanding service! Thanks, James, for your exceptional work!
April 2026
Very nice staff, however they have a no purse policy. Which I would have love to know before walking in. I carry an epi-pen and inhaler which can't be left in the car on hot days. Please post a sign or provide cubbies near the registers. Many in the population don't have big enough pockets to hold medications, phone, and... read full comment
March 2026
Allie d had amazing customer service and was very knowledgeable and very professional and went the extra mile
