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August 2023 by Hope Sibo
Very good and amazing bank of America Financial center for every locations. I joined this bank of American since year 2020 , it has been very good with me since l joined them. But most of time l visit my location they don't help me very much as online service. I just like to do everything online because they are very helpful than local . When l started with them l got $1000 credit then l got $200 cash back less than 2 two and still earn cash back for every thing l perchased , they are very great
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August 2023 by Emerance R
Very good and amazing bank of America Financial center for every locations. I joined this bank of American since year 2020 , it has been very good with me since l joined them. But most of time l visit my location they don't help me very much as online service. I just like to do everything online because they are very helpful than local . When l started with them l got $1000 credit then l got $200 cash back less than 2 two and still earn cash back for every thing l perchased , they are very great
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July 2023 by Gynoludine MASOLAHY
This is the worst bank ever. I’ve been waiting for more than an hour even my appointment was supposed to be at 3:00.I don’t recommend this branch.
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June 2023 by Nathan W Pace
I should have read the reviews before visiting this branch. It took 5 minutes to be greeted and then 20 minutes of a wait time just to get my check cashed. Time to find a new bank.
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May 2023 by Efren Gonzalez
Worst experience. They kept me 30 minutes to cash a check. And the girl that is at the door was rude the 2 times I went. Will never open an account in that bank. Am not the only one that have been treated like that.
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April 2023 by David Ek
The lady at the reception needs better trying at costumer service this was 04/19/23 at: 1:05 pm thank you
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April 2023 by Jessica Jackson
This is the worst bank with the absolute worst, unprofessional, rude, lying employees i have ever had the displeasure of dealing with. Peter is a liar and trains his employees to be liars with absolutely no common sense what so ever. Peter personally lied every step of the way, as well as his employees. I went to open an account, made an appointment. I get a call from Peter the regional manager saying hey we can't open your account today but come in tomorrow anytime no need for an appointment. So I go the next day only to be given a bunch of shade and attitude for not having an appointment. So I make another appointment again for 2 hours later. Peter is there and apologizes he didn't communicate anything to his staff about not needing an appointment and as an apology I won't need to deposit any money to open an account. I opened it only to get a call on my way to work that he messed up and isn't allowed to open an account without a deposit. He says come in with $25. I do a couple of days later only to find out the minimum deposit is $100, but I only have to deposit it for a minute and can pull it right back out. The was a lie apparently it needs to be in the account for 3 business days or else they can charge you intinterest. DO NOT BANK HERE. YOUR MATTRESS IS A BETTER BANK THAN THIS BRANCH. Peter stop lying to people.
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February 2023 by Nicholas Alexander
If I'm being honest probably some of the worst customer service I've ever had The guy in there was a total a$$hole I had no respect and straight up lied to my face
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January 2023 by Angela Averett
This branch.. when an establishment as this gets as busy as it does, they should have more people working! I had an URGENT matter due to my identity being stolen, the woman helping me brushed me aside and was out in the lobby talking with those still waiting. I needed urgent help, no one had the authority to override, and the 2 there did not even offer to call Check Fraud. They were busy with other appointments. They pushed me off to another location. They then told my daughter they couldn't help her FINISH setting up her account because they were busy and told her to come back at 3 pm today. She did that and FAILED to mention it is a $100 min to open an account. NEED SOME FOLKS IN THERE that are WILLING to go above and beyond for EVERYONE!!
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December 2022 by Andrew B
I have no idea why people leave such bad reviews. The staff was extremely helpful! Ann, “relationship banker” I worked with, was friendly, talkative and overall a wonderful to work with. I am looking forward to returning to have my money needs met with her.
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December 2022 by sisi monedero
call this location to get some answers the girl named Ann told me she could not help me because the call it wasn't been recorded witch is the most stupid excuse I have ever heard one because the moment the call went thru it was the first thing the recorder machine told me " this call is being recorded for quality purpose" to me it sound like she did not want to do her job! she didn't even want to do security question to verified identity poor service I would definitely recommend not to open an account here. !
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August 2022 by Edward Aliyev
This place is a joke. They don’t know even how deposit a check
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March 2022 by Isaías Varela
Good attention.
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February 2022 by Alix Hess
Please do not visit this location. Had no common courtesy for the 5 people waiting to visit their branch as well as we're rude because they are 45 minutes late because of "staffing." And then told me I can't even cash my work check!!!! So unprofessional and horrible people no compassion whatsoever!
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January 2022 by Erica Carter
Sitting here waiting. Long wait despite almost no one in here. Employees with masks dangling off their faces. Other person waiting with no mask at all. Fine. Not terribly impressed. At least at the Foothill location they make an attempt to look like they care about their immune compromised customers.Been here almost an hour now. Still not done. Just depositing Canadian funds. Banker did not listen to me when I told them a fact - these are Canadian dollar checks, please treat them as such. Contradicted me. Was wrong. This is fun. Weeee. Come here to wait forever and get Covid.But seriously, this place is like a special level of hell. Probably right next to the California DMV level of hell.Update: It's finally done. I'm free! Freeeeeeeeeee!
