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March 2024 by David Davis
Buyer be ware. They will tell you that they have to replace parts and charge you for it but don't actually change a thing.
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March 2024 by Adrianne Sinclair
After recently taking my vehicle in for a brake system problem at a different auto place and being told I just need to get my brakes done. I came in to Big O to have them look after having all the brakes done and still experiencing the same issues. They were so fast and figured out the problem and fixed it no charge since it was only a screw missing on my caliper. The peace it brought to finally have my vehicle fixed and safe to drive my two young daughter’s in is priceless, thank you so much for taking care of me!
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March 2024 by Chyloe Cooper
Got a set of tires here a little over a year and a half ago, we purchased the road hazard package as well. We recently noticed a golf ball size bulge on the outer sidewall ( which I perceived as a factory defect )and decided to take it in to be looked at, not only did they charge us a fee to apply the road hazard for the new tire which is normal but also charged us to reinstall,mount, and balance fee wich Discount tire never charges for. And they didn't even have the same tire or tread pattern for the road hazard exchange.Save your money and just take it to Discount Tire. We we wont be patronizing this business again
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March 2024 by Lemalie Laulu
Went in for an alignment on my 01 sienna. Friendly staff, my vehicle was done in under 30 mins. My only concern is when I was told a higher price without explanation on why until I told the staff member I don't need the extra service they offer. So then I was quoted a one time alignment instead of 3 times. Overall great experience, just be upfront with your customers. Thanks again.
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February 2024 by Chase Hunsaker
It took 5 hours for an oil change I was told would take an hour.
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February 2024 by Judith Lawson
Had to get 4 new tires today cause I had a bad flare on one of the set of 4 I bought in February of 2022. Been buying my tires at the same Big 0 Tires on 56 West in West Valley City for 30 yrs.They're just the best. They do alignments, where discount tire only puts tires on. Been using this same store for over 20 years.
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February 2024 by Nicholas Waterhouse
I took my tire there to be replaced. They said I had to replace all 4 tires. I took it to a different big o. They said I DO NOT have to do replacethem other 3 tires. The tread was ok. They tried to charge me $850 Unnecessarily. They also told me my car is always in all-wheel. Drive, no, have the option for front wheel drive or all-wheel drive. There's a button for that. Dont trust them.
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February 2024 by Jonathon Manning
Super kind, up front and typical Big O, can't go wrong here. Got a full set of new tires replaced in less than 45 minutes, very professional and cool about making accommodations for my odd tire sizes. Recommended.
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January 2024 by Yorman Guerrero
Excellent service, Mr. Alberto is very attentive and serves 100%. The National Transport.
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January 2024 by Miguel Maldonado
Thank you for a good service Alberto Robles
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January 2024 by Moises Cazares
3557s5600w West valley City,UTAlberto Robles is an excellent representative. Good customer service experience.
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January 2024 by Gabby Rodriguez
I can’t believe it took 3 hours to do on alignment on my car, l walk in and they didn’t told me anything about waiting. This location is always in issue or overpricing to fix something small never coming back.
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January 2024 by Alejandra Lopez
Excellent service, good work and good customer service. Thank you Alberto R.??
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January 2024 by Julia Laboriel
Great service. Alberto is the best! I’m glad he helped me out. He’s very nice and respectful. Highly recommend.
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January 2024 by Richard Jardim
I recently visited Big O Tires at 8:30 in the morning, seeking a front axle change and alignment. The sale guy( El cabrón)estimated it would take no more than an hour and a half, but I ended up waiting for almost 3 hours. The service was disappointing, and the staff seemed unprofessional ( 5 guys working on one car). Despite paying $800, I felt let down by the overall experience. TRASH!!!