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December 2023 by Alex Gonzalez
Came in for their 2 for $5 deal on Bluray and 4ks. Once I gathered my little bundle. I was told that deal didn't exist. I told the lady there was a big sign in pink that said other wise. I finally had another worker let her know that they did in fact have that deal running but the lady still seemed mad that she had to give them to me at that price.
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September 2023 by Ryan Harris
The worst experience I have ever had. I was told I can make payments on my pawn and that was a straight up lie. They waited 2 months to tell me that my payments were just extensions, then I needed a 1 day extension because I needed to get to work and they said "nope you have to come in to make an extension" FOR 1 DAY. And the lady that told me this was rude as hell. Do not go here. If I could give a negative star I would
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June 2023 by Brittany M.
Went in to get an estimate on couple pieces of gold, Karen (lady who helped us) was so helpful and told us the truth on how much gold was going for, the weight of the jewelry, and gave us by far the BEST price even beat out an actual jeweler. All that aside her genuine excitement for us made us even more excited about selling them the pieces. We will for sure be going there from now on.
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May 2023 by Kevin Duffy
Steer clear of this place, they are not treating customers the same as they once have.. the little fat troll of a woman working hear tries to really rip off customer's, they offer only about 10 percent of the actual value of your item, no wonder their shelf's are going going Bare.. I can see this place closing their doors soon, you have been warned...
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April 2023 by Gedie Nieser
I put my initials of my business on my tools and proved it was my business but because I didn't have my business license on me they made me carry in other tools to prove I initial everything I use for my business. Big don't recommend!
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March 2023 by Nalleli M.
The worst pawn ever don't even waste your time...they will scratch your gold they don't know wtf there doing. I will give this 00000 stars
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July 2022 by B. Murphy
Silver pieces twice+ the price as current rate. Low quality instruments, worn out tools, high priced junk pistols, I could go on.
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May 2022 by chris urayes
Staff was friendly but prices are more expensive than buying new
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February 2022 by Daniel Agustin
They sold me a Broken tv and said I broke it. I even added warranty and said it wasn't their problem and everything is overpriced wouldn't recommend coming here not worth it.
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April 2021 by Rajaat99
It's okay. Staff was friendly and helpful. Prices are not that low, but it's still cheaper than buying it new.
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January 2021 by Ryan Reynolds
More help then I expected
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August 2020 by Claudia Palacios
Unfortunately my experience with this business was absolutely terrible thanks to the "employees " who would rather very rudely sit and talk about very inappropriate things with each other while a customer is standing right in front of them. Not to mention they were speaking to each other in Spanish and while I understood exactly what they were saying the other customer clearly didn't. Then to talk to customers like they're not deserving of their time is just disgusting. I absolutely hated every minute I spent there and am glad to take my business elsewhere.
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February 2020 by Michelle Garcia
Horrible customer service from assistant manager sherry is rude and has no people skills or customer service skill every time i have to deal with her its a horrible experience never have i ever had a problem with anyone there until she started working there
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February 2020 by soldiosa12
The majority of the times I’ve come here I’ve had a generally great experience. Julia is fantastic, friendly and professional. Sadly, I cannot say the same for their “assistant manager” sherry. She has zero effective communication skills. She reminds me of someone who barely got out of high school. She has a very snarky attitude and when I leave here after being helped by her, my experience is bad. She is very condescending and will smirk at you or laugh under her breath if your answer does not full satisfy her. It’s very tiring and frankly irritating and leaves me feeling disrespected. As a customer, who wants to be treated that way? Won’t be returning for a good while.
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January 2020 by Rob Gates
Worst service I've ever had last time I went here. I've been going eyre for loans on my items for sometime now. This last time I took something I was told they wouldn't give me what I got last time despite my excellent redemption history and the games I also wanted to get a loan on they'd buy wouldn't loan when they've done it before. Be weary of the assistant manager by the name of Sherry here as she will low ball you regardless of customer history and tell you it's because they "can't sell the systems fast enough" that's not the customers problem. Now I'll go elsewhere than this terribly ran pawn shop.
