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June 2025 by Kay
I appreciate the convenience of the drive thru and the pharmacists are doing their best being short staffed sometimes. It gets really busy around 5 on weekdays so I recommend going during non-peak hours if you want to avoid the wait.
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June 2025 by Jared Pinkard
Holy shit...
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June 2025 by Richard Haarbrink
If you say you are going to call back you should
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June 2025 by Alhanoof Aldweesh
Worst CVS experience! The supervisor wasn’t helpful at all! He wanted us to do self check out, although we told him that we want someone at the cash register! Not to mention there aren’t any baskets, we had to carry our things to the front register! And honestly, after the way we were treated and how the supervisor left us at the front register, we don’t think we’ll come again!
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May 2025 by Christian Bone
Wow. I came in at 3am, looking for some items to purchase, I was treated like I was a nuisance to the staff member and his stocking cart. After I completed my purchase, I asked to use the restroom. The employee told me no. What ever happened to treating people with kindness??? I guess CVS doesn't really doesn't carr about the people buying their products! Lol
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May 2025 by Imperator Furiosa
A kind employee named Jeanne had helped us get our items and was polite about it! Thank you so much!
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May 2025 by Shane Prettyman
I had to give one star this time because I have had previously amazing service here however, the time I went there, the website said that they were still the last one open for 24 hours when I got there it was completely closed down at like 10 o’clock and then like two days later the website finally caught up and showed the real hours which was now just like every other CVS. and seeing as how I had driven all the way from Conway Heights to get to this CVS, which had previously been open 24 hours and said that it was and ended up wasting almost an hour drive across the entire valley from Cottonwood Heights at around 11:00 PM. OK... Where is the next 24 hour pharmacy going to be? Wherever that is; that iswhere all my prescriptions are being moved to.. just saying.
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July 2024 by Karie C.
The fact that this is the only 24 hour pharmacy in the valley should be illegal. They close down the walk up indoors and make everyone wait in the drive through line. I sat for 30 minutes last night in a line 14 cars deep and they made it through 2 customers. There’s zero reason the line should move this slow if you’re only running the one window. The head pharmacist should be embarrassed of his entire crew.
Update: only to go back 12 hours later and be told the prescription isn’t ready and was “never called in” by the employee at the window. Her only solution was to talk to the instacare dr and tell them to send it again. I called in to clarify, 5 minutes after they sent my husband away, and the prescription was magically filled and ready to go. Only to have to hop back in a line of 8 cars to wait, again. An absolute joke.
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June 2024 by Cinderfrost
Got to the pharmacy and it took over 30 minutes to get one filled. Only 2 people ahead of us, and over 3 pharmacists working there. Will not go here again.
Also the store is FILTHY carpet is in need of a good deep vacuuming as well as the shelves need cleaning I saw several splashes of I don't even know what probably soda not cleaned up and looking old. They need new management asap
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June 2024 by Shannon Bacelis
Amelia deserves a raise. She is what customer service is about. I came off a 16 hour shift. The pharmacist just kept say I don’t know, come back later had no desire to help me after waiting for a 1 hour and 40 min and on hold 31 minutes the day before to make the appt because the computer system wasn’t working. Amelia was not taking no for an answer. She was determined to help me get a solution. She needs a raise and to be the manager. She cared more about helping than anyone in the store. She is an asset to your company. I wish more people had her work ethic.
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June 2024 by Sarah Holt
This place is a joke. Nobody answers the phones, and on the occasion that they do, their attitude sucks. There is always at least a half hour wait and for a 24 hour pharmacy, they sure seem to close down a lot. Drive thru line usually wraps around the building.
Update: I sat on hold for 40 minutes and ended up driving over to the store only to wait in line for another 20 minutes while still on hold with them. The girl at the counter had a terrible attitude when I explained the situation to her. She told me she would have the prescription ready in 20 minutes. I waited for 30 minutes again, and when I got back to the counter, The gentleman there Stated that the girl I had talked to had not added the Prescription to the system to be filled. He took care of it right away. 5 stars to him, but everything else is absolutely a train wreck.
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June 2024 by stephanie zuniga
I usually get my prenatal vitamins here and this is the second time this happens to me! This vitamins are open and with a different product in it, this are pretty pricey! How’s this happening so often..
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June 2024 by Gabriel Ruiz
This store has gone to hell...nothing stocked...disgusting mess everywhere...crew doesn't know how to help...go anywhere else and you'll have a better experience...they have given up on customer service...I drive 20-30 minutes away a better company that still cares...Mold all over the cooler shelves...THIS LOCATION IS DISGUSTING STAY AWAY....You will get better customer service from a trash can..
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June 2024 by Yesenia Quintero
Very bad experience, only one girl in the area to pick up the medicine and a huge line, people arrive without forming the line and she serves them, very bad experience
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June 2024 by A M
Never seen this before. All the product was dusty or expired, stuff just sitting for months. Probably going to go out of business soon.
