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January 2024 by Jiminy T
Great Customer Service. Came near closing time (didn’t mean to) but they were nice and willing enough to help me through the process and get me what I am qualified for as soon as possible. Thank you personally to Aremis Morales for your kind and patient customer service, we truly appreciate it.
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January 2024 by Steve Reid
I just want to say that Aremis has gone out of her way to help us extend our loan... I highly recommend dollar loan store in West valley if your looking for nice and professional people to work with on your loan ? I've gone thru these guys for years and have to say they are awesome ?
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December 2023 by Wendy Davis
We have been with Dollar Loan for 2 to 3 years. We will not ever go anywhere else. We are on Social Security and they do not make us feel ashamed of being low income. The payments are always an amount we can afford. Love Dollar Loan Center!
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December 2023 by D Alan Davis
We have been with Dollar Loan for 2 to 3 years. Aremis was extremely helpful with everything we needed. They have been very good to us. The payments are always affordable. We will never go anywhere else.
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December 2023 by Sherry Martinez
Went to the west valley one the ladies there was very nice and helpful made it easy to get my loan!
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December 2023 by Anthony H
Aremis is amazing! She went above and beyond! Exceptional people skills.
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November 2023 by Justin Jones
Aremia did great. All the girls here are great. Processed my loan really fast.
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November 2023 by Tana Luaao
Aremis Morales was very professional while assisting me. I give her 10 Stars..
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November 2023 by Sasha Halton
Very nice ladies here!:) They helped consolidate another loan, making my payments shorter and less every 2 weeks. Thanks you for your time and hard work
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October 2023 by Elliott J.
Although 4 stars would be an appropriate rating, my experience as a customer and an individual has been taken back to a point where there are no stars. I feel misled from requests for private information. Unsure that my account is safe from further unknown access. Without any confirmation to which my information would be deleted or how to go about that task. I also feel that this company has a very powerful curtain to block out any unanswered questions that still remain.
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October 2023 by Malaki Moevao
Horrible, I’ve applied online to be told to go in the store and reapply again. Then she said you’re approve but need your phone bill to verify your number. Went and change the phone bill to my name because it’s under my wife’s to come to the office to be asked to fill the application again. Are you serious and then they call my employer to verify my employment but my employer use a third party. Mind you spend the whole day for their slow mind. so I have to leave to go pick up my kids at 3pm been there since 11am. They call to say they’re unable to verify employment with third party. Obviously I work there do they not see the paystub and then being able to look into my bank account where my money is coming from. Too much work for literally slap in the face approve not approve like wth make up yo mind and stop having people run around lazy bums. Maybe cut down the nails so you can type faster and do your job better
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October 2023 by Laurosa Collins
Why does it take them a whole damn day to apply. I already applied online and submit all the forms, then they want me to come in just to sent out to change a phone bill under my name, ridiculous what more to prove that I am me smh. Came here around 11am & still here at 2pm
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September 2023 by Hope Sibo
My friens and have very bad experience with Loan dollar center
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August 2023 by Taylor S
Lexie is very helpful and kind. A big shout out to her with explaining my interest and payments each month.All the reps at this location have been great with communicating and helping me pay off my loan. I highly recommend.
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August 2023 by Alejandra Coronado
I wouldn’t go here. After I paid off what I got loaned, I wanted to go back in and get another loan because I went on vacation and it didn’t go as expected so I needed some extra cash to get to my next paycheck. I was in there talking to Lexi. I would not go to her if you go there because not only is she not nice or inviting she speaks to you like you’re d*** and I told her my pay dates and she said the 21st and I said yes the 21st, and she looked at me like I was wrong and then I remembered that it’s the 23rd so I said the 23rd and she still got smart with me and looked at me like I was wrong and then she had my phone for a while trying to get my paystub’s but I needed a computer so I can get all of them off and she made me feel like I was doing something wrong. She made me feel like I wasn’t telling her what she needed to know. She just made me feel so wrong. I will never bring my business back here and I wouldn’t come here if I were you guys. I went to another place and not only did they approve me for more money, but they got me in and out within 30 minutes. And the lady was so respectful and so nice at this place I went to.
