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February 2024 by Sterling Siler
I made a reservation for a rental car dropoff, but they didn't show up. I called, and they scheduled me for the wrong day and time, and didn't have the car they scheduled.
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February 2024 by Brad Gull
I will rent from this location every time! The outgoing and incoming transactions were very smooth and quick. The staff was friendly and genuine.
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January 2024 by Olivia Bailey
The service at this branch was amazing! Upon arriving, my car wasn’t ready so they upgraded me at no extra costs. (I forgot the guys name up front with the glasses but he was awesome!) Upon drop off, Sione really took great care of me and provided exceptional service. I would definitely recommend this location for anybody looking to get a rental in SLC area. Very attentive and phenomenal service!!
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January 2024 by Liz Nunez
Hands down the best company to deal with they are willing to truly care and help you out.I had to switch out my vehicle due to extended work on my car in the shop and they made it a smooth transition without any hassle.I have dealt with various rental companies and have yet to have a negative experience with enterprise.
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January 2024 by Thomas Gaynor
The associates are SUPER GREAT & Very responsive respectful All you have to do is ask any question of concern they will give a direct answer or find what your needs are. A shout out to the management at Enterprise GREAT JOB GUYS !!!!
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January 2024 by Tupou Ova
Really Great Customer services!! I would recommend this location to anyone. Yazzie was amazing, she was on top of everything on getting my rental done! Appreciate the amazing customer services you guys give!
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January 2024 by richard jacobsen
Great place to rent a car
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January 2024 by Dave Cutler
The rental agents were the bestThey contacted me to see if car was okay , it was a nice car but it just didn't fit me then they changed it out to a great car I honestly wanted to buy it . And maybe I will. Happy customer.
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January 2024 by Paul Harvey
We have used Enterprise rentals when our car was in the repair shop. This location has been great, timely pick up and drop off, staff has been great to work with. Very attentive.
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January 2024 by Jennifer Drechsler-Vu
Usually, we have a great experience at Enterprise however' during our last visit they seemed understaffed as the car was not ready when I arrived. I had to wait an hour before getting checked out and on the road. Justice, who helped me, was very courteous and did her best to hurry the process but it seemed like there was not enough help in the shop to keep things on schedule.
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January 2024 by Finatix
Speechless.. as a person who has worked at AVIS car rental, I’m far impressed by Justice’s customer service. She went above and beyond to help and service me to my needs and was able to do it in such an informative and orderly manner that was quick and very easy. I’m a big believer that associates like her should be treated with the most respect and of course deserve a raise from the company. For future terms, I will be going through Justice for any rentals from enterprise and no longer will be finding myself renting from AVIS or any other rental place in Utah. So with that being said, I’d highly recommend Justice to service you for you to be able to experience what a car rental service SHOULD look like and be like. Thank you again.
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January 2024 by Margaret Parsons
The West Valley store had great service and clean sanitized car. I had different employees .They all were nice and answered all our questins.I give a five star rating.
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January 2024 by Chelsea Loder
Anna was awesome! She was so friendly and kind. I'm sorry O forgot his name but the manager was kind and helpful. Definitely recommend! If I ever need to rent a car in the future I will happily return here!
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December 2023 by Stanley Hirase
I had a great experience at the West Valley City Enterprise.Justice and Sione were great to work with on my rental. I will use them again if I have to rent another car
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December 2023 by Brandan
I am strongly appreciative how easy it was to get my rental. It was exactly what I expected. No extra charges. Thanks
