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January 2024 by kasey syddall
The only complaint is parking, lol. Staff is awesome and the selection is great.
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November 2023 by andrew “DrewDawg40” baker
Nice and comfortable shoes.
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October 2023 by Leo Hernandez
This is by far the worst Famous foot wear store that I've been too, I came to this location today Thursday October 5th at 7pm,there were 2 ladies working at this time and they were very rude, they were always faking fixing boxes and giving us dirty looks, I came in with my 2 boys, my daughter and my wife to get shoes for my all of us but they were just checking up on us to the point that when we were walking to a mirror to see how they looked on us one of them told us, "are you taking those? Because if you are you need to take the box too" in a very rude tone. I don't want to say they are racist but they sure acted like they were, stereotyping us and giving us dirty looks. I just want to say that if they don't like their job they should just look for something "better" where they can only deal with the type of people they think they can handle. I can assure you that we are not the only people that felt this way, there was also another lady that was being followed l, she was Hispanic and because these women were so obvious the lady just left. I hope this gets to the store manager or corporate so that they can give a better customer service training to these people or at least tell them what the expectation is, at the end we ended up going to big five where we all got a better deal and much better customer service. I really hope they do something to remedy this or I'm sure this store will break since 80% of the population that comes in the mall is hispanic. They just lost 5 customers.
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August 2023 by Taylor Rene
Lady here that helped me out was fantastic, she even tried to help me find a pair of shoes that'd match my fit.The store is actually well stocked, neat, clean, and well lit.Super stoked for my new Chuck Taylors, yeah they got the genuine stuff.They also have the disposable socks so you're not stuffing ya hot feet into those new shoes ?Please use those disposable socks, get your children to put them on too- I've seen things, y'all.Come here before going to the other ones if you can!
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May 2023 by Stephanie Tuttle
I called ahead of time to see if they had the shoe I needed and they did! They were super helpful and had a huge selection.
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April 2023 by JP B
This is the place to get what you need. "TITAN" like selection from small sizes to extra "MEDICAL" orthopedic types to fit your painful feet. Don't look anywhere else but "OTC" . You're in heaven!
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April 2023 by Barrett Hatch
Nice staff member and I got in and out of there within 10 minutes. Although, it was very obvious that the lady working there called security on me when I entered.
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April 2023 by Natalie Miyamoto
Good price. Even better when there is sales going on.
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March 2023 by Nicholas Barnett
The assistant manger there is great. As I’m a large person they don’t carry my size, but she helped me order my size and have it shipped to my house.
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March 2023 by Chava Lee
This place is smaller and has less shoes. Kinda sad the way it turned out
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February 2023 by Joyce
It's a nice store. But small. VERY small. It felt tight in there. You had to definitely make sure you used your manners to walk around someone. (Never a bad thing). Staff was super friendly.
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February 2023 by Heidi allen
I would have given a 5 star but they never have my size of shoe. I'm very tall with big slender feet. I need sizes 11 to 11 1/2 and they just don't get that size in for women.
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February 2023 by Joyce Partridge
It's a nice store. But small. VERY small. It felt tight in there. You had to definitely make sure you used your manners to walk around someone. (Never a bad thing). Staff was super friendly.
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January 2023 by Myla P.
Called to see if they could check on a size I was looking for, and they rep said they no longer checked on sizes over the phone, but when I called another store, the rep there was very polite and said he could check for me gladly.
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November 2022 by Greg Lizardi
Mainly all the famous footwear suck cause of the employees attitude they walk by me every time like I'ma steal something every time I look at them they have their eyes lock on me like hawks , but the valley fair mall one i tho you guys closed at 9;00 NOT @ 8;00?
