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August 2025 by Shari Parrilla
My overnighted package was suppose to come between 6:30 am and 10:30am then said by 12pm . Finally after getting up early and waiting it said at 12pm by end of day. The tracking is not up to date and they come way past the time. I had to try to be home all day to wait for the package because I had to sign for it. And can’t call customer service because we can never get anyone. The automated system won’t let you speak to anyone
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August 2025 by Sandra Barry
Very good
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July 2025 by Justin Ross
I Tried calling to speak to a representative and the robot would not transfer me to a representative. Get a number where it transfers you directly to someone without dealing with the hassle.
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June 2025 by C .Bunnell
garbage customer service. Doesn’t answer the phone, only gatekeeps with AI. no way of knowing whether or not the business is open or closed.
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May 2025 by Jessi P
Chelsea and Kylee are very helpful. They took the time to help me find what I needed. They are friendly and have great customer service. Thanks
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April 2025 by Bridget Hood
Oh, how I love the ladies that work here. They're always pleasant & happy!! I think they like seeing all the geckos I pick up. 😅
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April 2025 by Temoc
I don't feel like using this service. I have yet to have a positive experience with them
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April 2025 by youssef soliman
Lisa is awesome - I arrived 5min before they closed with a very complicated problem and she stayed and kept on finding ways to support and ended up fixing a very difficult issue that I had opened for 1 months. I appreciate you Lisa.
Special thanks to the gentleman that supported as well.
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March 2025 by Austin
You have to love the efficiency of FedEx. Gets across the country in three days then spends four days 50 miles from where it is supposed to be delivered.
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March 2025 by Alek Hender
francisco went above and beyond to get my package for me! that extra kindness goes a long ways! thank you!
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February 2025 by Jason Sopko
Not sure how you can get my package from New Jersey to salt Lake in 2 days then take an additional 5 days to deliver it, maybe you guys ought to talk to bezos and see how it's done.
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February 2025 by Christopher Messmer
In and out in less than a minute
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February 2025 by osama khader
Excellent
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January 2025 by Mary D.
Lies about delivery attempts. I have been waiting for my package for a week and every day, the tracking shows the same information
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January 2025 by Mario B
Horrible Service, Lost Package, and No Accountability
FedEx has been nothing but a nightmare with my recent delivery. My package was supposed to be delivered on Sunday, but they missed it. Monday came, and again, no delivery. Tuesday, same story. I rearranged my schedule and even missed an important job interview waiting for this package, only for it to be delivered to the wrong address or potentially stolen by the driver. Someone else signed for it, and FedEx refuses to assist me in recovering the $660 package I desperately need.
When you try to call customer service, your calls are routed to representatives in the Philippines or India who barely understand English. They claim they will help, but nothing ever gets resolved, and no one calls back. It’s been days, and I’ve had to resort to filing a dispute with my credit card just to get my money back.
This is not how a professional company should operate. FedEx has no sense of urgency, accountability, or care for their customers. If they can’t deliver packages properly, let alone provide adequate support, they shouldn’t be in this business. I will avoid FedEx at all costs moving forward.
